Total CFPB complaints
62
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about National Medical Administrators, Inc
Attempts to collect debt not owed
38 complaints
False statements or representation
9 complaints
Written notification about debt
4 complaints
Took or threatened to take negative or legal action
4 complaints
Communication tactics
2 complaints
Grade C · 65.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
National Medical Administrators, Inc has accumulated 62 total CFPB complaints across 18 states, with 0 filed in the most recent 12 months against 62 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by California with 19 and Florida with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.5/100 places National Medical Administrators, Inc in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
62
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Falling ↓
States active
18
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
65.5/100 composite
How National Medical Administrators, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 32 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
The states where consumers have filed the most CFPB complaints against National Medical Administrators, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Across 18 states with at least one filing
California
19 complaints
Florida
9 complaints
Virginia
4 complaints
Colorado
3 complaints
Pennsylvania
3 complaints
Michigan
2 complaints
New York
2 complaints
Mississippi
2 complaints
The most common issue consumers report about National Medical Administrators, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 62 complaints filed with the CFPB.
Complaints against National Medical Administrators, Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
National Medical Administrators, Inc has a reputation grade of C (score: 65.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
National Medical Administrators, Inc has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
National Medical Administrators, Inc has received CFPB complaints from consumers in 18 states, with the most complaints from California (19 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Medical Administrators, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |