This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 75 complaints

National Management Recovery Corp. (NMRC) — Debt Collector Complaint Profile

CFPB complaint profile across 21 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about National Management Recovery Corp. (NMRC)

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 43.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about National Management Recovery Corp. (NMRC)?

National Management Recovery Corp. (NMRC) has accumulated 75 total CFPB complaints across 21 states, with 0 filed in the most recent 12 months against 75 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Impersonated attorney, law enforcement, or government official", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 45% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 21 states, led by Texas with 23 and California with 15, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 43.6/100 places National Management Recovery Corp. (NMRC) in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

75

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

21

Distinct state filings

Timely response rate

45%

Within CFPB SLA window

Consumer disputes

17%

After company response

Reputation grade

F

43.6/100 composite

Response-quality profile

How National Management Recovery Corp. (NMRC) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 45.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 33.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 37.5%

Share of US states + territories with at least one filed complaint against this collector.

How does National Management Recovery Corp. (NMRC) compare to its peers?

How does National Management Recovery Corp. (NMRC) compare? Versus a peer and the national average across 60+ high-volume collectors
National Management Re… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
45%
100%
91%
Consumer-dispute ratelower is better
17%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2020-06 2025-01

Top Consumer Issues

False statements or representation22 (%)
Took or threatened to take negative or legal action22 (%)
Threatened to contact someone or share information improperly5 (%)
Written notification about debt5 (%)
Communication tactics6 (%)

Most common issue: False statements or representation — Impersonated attorney, law enforcement, or government official

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation Impersonated attorney, law enforcement, or government official 19
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 10
Threatened to contact someone or share information improperly Talked to a third-party about your debt 5
Took or threatened to take negative or legal action Threatened to sue you for very old debt 5
Written notification about debt Didn't receive enough information to verify debt 5
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 4
Communication tactics Frequent or repeated calls 3
False statements or representation Indicated you were committing crime by not paying debt 3
Communication tactics Used obscene, profane, or other abusive language 3
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 3

Where do complaints against National Management Recovery Corp. (NMRC) come from?

The states where consumers have filed the most CFPB complaints against National Management Recovery Corp. (NMRC). Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against National Management Recovery Corp. (NMRC)

Across 21 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against National Management Recovery Corp. (NMRC)?

The most common issue consumers report about National Management Recovery Corp. (NMRC) is "False statements or representation", specifically "Impersonated attorney, law enforcement, or government official". This is based on 75 complaints filed with the CFPB.

Are complaints against National Management Recovery Corp. (NMRC) increasing or decreasing?

Complaints against National Management Recovery Corp. (NMRC) are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is National Management Recovery Corp. (NMRC)'s reputation grade?

National Management Recovery Corp. (NMRC) has a reputation grade of F (score: 43.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does National Management Recovery Corp. (NMRC) respond to consumer complaints?

National Management Recovery Corp. (NMRC) has a 45% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does National Management Recovery Corp. (NMRC) operate?

National Management Recovery Corp. (NMRC) has received CFPB complaints from consumers in 21 states, with the most complaints from Texas (23 complaints).

What can I do if National Management Recovery Corp. (NMRC) is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Management Recovery Corp. (NMRC) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial