Total CFPB complaints
267
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 267 complaints
NATIONAL DEBT RELIEF LLC — Debt Collector Complaint Profile
CFPB complaint profile across 40 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NATIONAL DEBT RELIEF LLC
- Didn't provide services promised
Didn't provide services promised
94 complaints
- Charged upfront or unexpected fees
Charged upfront or unexpected fees
39 complaints
- Confusing or misleading advertising or marketing 29
Confusing or misleading advertising or marketing
29 complaints
- Unauthorized withdrawals or charges 27
Unauthorized withdrawals or charges
27 complaints
- Problem with customer service 21
Problem with customer service
21 complaints
- Confusing or missing disclosures 17
Confusing or missing disclosures
17 complaints
F
Grade F · 45.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about NATIONAL DEBT RELIEF LLC?
NATIONAL DEBT RELIEF LLC has accumulated 267 total CFPB complaints across 40 states, with 167 filed in the most recent 12 months against 100 historical complaints before that window. The trailing-12-month volume represents 62.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 85% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 40 states, led by Florida with 35 and California with 33, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 45.3/100 places NATIONAL DEBT RELIEF LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
167
62.5% of total history
Rising ↑
States active
40
Distinct state filings
Timely response rate
85%
Within CFPB SLA window
Reputation grade
F
45.3/100 composite
Response-quality profile
How NATIONAL DEBT RELIEF LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 71.4%
Share of US states + territories with at least one filed complaint against this collector.
How does NATIONAL DEBT RELIEF LLC compare to its peers?
NATIONAL DEBT RELIEF L… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Didn't provide services promised94 (%)
Charged upfront or unexpected fees39 (%)
Confusing or misleading advertising or marketing29 (%)
Unauthorized withdrawals or charges27 (%)
Problem with customer service21 (%)
Confusing or missing disclosures17 (%)
False statements or representation6 (%)
Took or threatened to take negative or legal action5 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 94 |
| Charged upfront or unexpected fees | — | 39 |
| Confusing or misleading advertising or marketing | — | 29 |
| Unauthorized withdrawals or charges | — | 27 |
| Problem with customer service | — | 21 |
| Confusing or missing disclosures | — | 17 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 5 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Communication tactics | Frequent or repeated calls | 4 |
Where do complaints against NATIONAL DEBT RELIEF LLC come from?
The states where consumers have filed the most CFPB complaints against NATIONAL DEBT RELIEF LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NATIONAL DEBT RELIEF LLC
Across 40 states with at least one filing
- Florida
Florida
35 complaints
- California
California
33 complaints
- Texas
Texas
21 complaints
- New York
New York
18 complaints
- Pennsylvania 13
Pennsylvania
13 complaints
- Maryland 12
Maryland
12 complaints
- Arizona 12
Arizona
12 complaints
- Washington 11
Washington
11 complaints
Frequently Asked Questions
What is the most common complaint against NATIONAL DEBT RELIEF LLC? ▼
The most common issue consumers report about NATIONAL DEBT RELIEF LLC is "Didn't provide services promised". This is based on 267 complaints filed with the CFPB.
Are complaints against NATIONAL DEBT RELIEF LLC increasing or decreasing? ▼
Complaints against NATIONAL DEBT RELIEF LLC are rising. The company received 167 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is NATIONAL DEBT RELIEF LLC's reputation grade? ▼
NATIONAL DEBT RELIEF LLC has a reputation grade of F (score: 45.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does NATIONAL DEBT RELIEF LLC respond to consumer complaints? ▼
NATIONAL DEBT RELIEF LLC has a 85% timely response rate to CFPB complaints.
In how many states does NATIONAL DEBT RELIEF LLC operate? ▼
NATIONAL DEBT RELIEF LLC has received CFPB complaints from consumers in 40 states, with the most complaints from Florida (35 complaints).
What can I do if NATIONAL DEBT RELIEF LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NATIONAL DEBT RELIEF LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |