Total CFPB complaints
21
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 21 complaints
National Consumer Telecom & Utilities Exchange, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about National Consumer Telecom & Utilities Exchange, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
14 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
- False statements or representation 3
False statements or representation
3 complaints
C
Grade C · 59.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about National Consumer Telecom & Utilities Exchange, Inc.?
National Consumer Telecom & Utilities Exchange, Inc. has accumulated 21 total CFPB complaints across 12 states, with 6 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 28.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Georgia with 4 and Texas with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.3/100 places National Consumer Telecom & Utilities Exchange, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
28.6% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Reputation grade
C
59.3/100 composite
Response-quality profile
How National Consumer Telecom & Utilities Exchange, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does National Consumer Telecom & Utilities Exchange, Inc. compare to its peers?
National Consumer Tele… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-05 2026-03
Top Consumer Issues
Attempts to collect debt not owed14 (%)
False statements or representation3 (%)
Written notification about debt4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against National Consumer Telecom & Utilities Exchange, Inc. come from?
The states where consumers have filed the most CFPB complaints against National Consumer Telecom & Utilities Exchange, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against National Consumer Telecom & Utilities Exchange, Inc.
Across 12 states with at least one filing
- Georgia
Georgia
4 complaints
- Texas
Texas
4 complaints
- California
California
2 complaints
- Colorado
Colorado
2 complaints
- Florida
Florida
2 complaints
- Louisiana 1
Louisiana
1 complaints
- North Carolina 1
North Carolina
1 complaints
- Indiana 1
Indiana
1 complaints
Frequently Asked Questions
What is the most common complaint against National Consumer Telecom & Utilities Exchange, Inc.? ▼
The most common issue consumers report about National Consumer Telecom & Utilities Exchange, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 21 complaints filed with the CFPB.
Are complaints against National Consumer Telecom & Utilities Exchange, Inc. increasing or decreasing? ▼
Complaints against National Consumer Telecom & Utilities Exchange, Inc. are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is National Consumer Telecom & Utilities Exchange, Inc.'s reputation grade? ▼
National Consumer Telecom & Utilities Exchange, Inc. has a reputation grade of C (score: 59.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does National Consumer Telecom & Utilities Exchange, Inc. respond to consumer complaints? ▼
National Consumer Telecom & Utilities Exchange, Inc. has a 95% timely response rate to CFPB complaints.
In how many states does National Consumer Telecom & Utilities Exchange, Inc. operate? ▼
National Consumer Telecom & Utilities Exchange, Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Georgia (4 complaints).
What can I do if National Consumer Telecom & Utilities Exchange, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Consumer Telecom & Utilities Exchange, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |