Total CFPB complaints
70
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 70 complaints
National Check Resolution Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 25 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about National Check Resolution Inc.
- Communication tactics
Communication tactics
20 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
8 complaints
- Threatened to contact someone or share information improperly 4
Threatened to contact someone or share information improperly
4 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Written notification about debt 3
Written notification about debt
3 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
C
Grade C · 60.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about National Check Resolution Inc.?
National Check Resolution Inc. has accumulated 70 total CFPB complaints across 25 states, with 6 filed in the most recent 12 months against 64 historical complaints before that window. The trailing-12-month volume represents 8.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 25 states, led by Texas with 14 and California with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.6/100 places National Check Resolution Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
8.6% of total history
Rising ↑
States active
25
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
C
60.6/100 composite
Response-quality profile
How National Check Resolution Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 44.6%
Share of US states + territories with at least one filed complaint against this collector.
How does National Check Resolution Inc. compare to its peers?
National Check Resolut… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-06 2026-02
Top Consumer Issues
Communication tactics20 (%)
Taking/threatening an illegal action8 (%)
Threatened to contact someone or share information improperly4 (%)
Took or threatened to take negative or legal action4 (%)
Written notification about debt3 (%)
Cont'd attempts collect debt not owed3 (%)
Attempts to collect debt not owed3 (%)
False statements or representation3 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 8 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 8 |
| Communication tactics | Threatened to take legal action | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 3 |
Where do complaints against National Check Resolution Inc. come from?
The states where consumers have filed the most CFPB complaints against National Check Resolution Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against National Check Resolution Inc.
Across 25 states with at least one filing
- Texas
Texas
14 complaints
- California
California
11 complaints
- Virginia 5
Virginia
5 complaints
- Tennessee 4
Tennessee
4 complaints
- Ohio 4
Ohio
4 complaints
- Florida 3
Florida
3 complaints
- Arizona 3
Arizona
3 complaints
- Pennsylvania 3
Pennsylvania
3 complaints
Frequently Asked Questions
What is the most common complaint against National Check Resolution Inc.? ▼
The most common issue consumers report about National Check Resolution Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 70 complaints filed with the CFPB.
Are complaints against National Check Resolution Inc. increasing or decreasing? ▼
Complaints against National Check Resolution Inc. are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is National Check Resolution Inc.'s reputation grade? ▼
National Check Resolution Inc. has a reputation grade of C (score: 60.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does National Check Resolution Inc. respond to consumer complaints? ▼
National Check Resolution Inc. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does National Check Resolution Inc. operate? ▼
National Check Resolution Inc. has received CFPB complaints from consumers in 25 states, with the most complaints from Texas (14 complaints).
What can I do if National Check Resolution Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Check Resolution Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |