Total CFPB complaints
72
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 25 states, reputation grade C.
What consumers report about National Check Resolution Inc.
Communication tactics
21 complaints
Took or threatened to take negative or legal action
11 complaints
False statements or representation
9 complaints
Taking/threatening an illegal action
8 complaints
Attempts to collect debt not owed
6 complaints
Threatened to contact someone or share information improperly
6 complaints
Data updated July 2026
Grade C · 60.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of C: National Check Resolution Inc. ranks ahead of 45% of the 5,283 collectors PlainCollector grades - 55% keep a cleaner CFPB record, on 72 all-time complaints and a 91% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
National Check Resolution Inc. has accumulated 72 total CFPB complaints across 25 states, with 6 filed in the most recent 12 months against 66 historical complaints before that window. The trailing-12-month volume represents 8.3% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 91% timely-response rate against a 14% consumer-dispute-after-response rate.
Complaints have been recorded across 25 states, led by Texas with 15 and California with 11. Normalized against the full CFPB collector database, the reputation score of 60.6/100 places National Check Resolution Inc. in grade band C.
Total CFPB complaints
72
low-volume (CCDB)
Last 12 months
6
8.3% of all-time complaints
Falling ↓
States active
25
multi-region footprint
Timely response rate
91%
good band
Consumer disputes
14%
average (vertical avg ~19%)
Reputation grade
C
60.6/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
61 45th percentile higher than 45% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
National Check Resolution Inc. versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | - | 21 |
| Took or threatened to take negative or legal action | - | 11 |
| False statements or representation | - | 9 |
| Taking/threatening an illegal action | - | 8 |
| Attempts to collect debt not owed | - | 6 |
| Threatened to contact someone or share information improperly | - | 6 |
| Written notification about debt | - | 5 |
| Cont'd attempts collect debt not owed | - | 4 |
| Disclosure verification of debt | - | 1 |
| Improper contact or sharing of info | - | 1 |
National Check Resolution Inc.'s own per-state count, not a national baseline.
Across 25 states with at least one filing
Texas
15 complaints
California
11 complaints
Virginia
5 complaints
Ohio
4 complaints
Tennessee
4 complaints
Arizona
3 complaints
Florida
3 complaints
Pennsylvania
3 complaints
What to do if National Check Resolution Inc. contacts you
A grade of C signals how National Check Resolution Inc.'s CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about National Check Resolution Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 72 complaints filed with the CFPB.
Complaints against National Check Resolution Inc. are falling. The company received 6 complaints in the last 12 months, showing improvement over prior periods.
National Check Resolution Inc. has a reputation grade of C (score: 60.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
National Check Resolution Inc. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
National Check Resolution Inc. has received CFPB complaints from consumers in 25 states, with the most complaints from Texas (15 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |