Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
National Check Bureau, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about National Check Bureau, Inc.
- False statements or representation
False statements or representation
3 complaints
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
D
Grade D · 58.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about National Check Bureau, Inc.?
National Check Bureau, Inc. has accumulated 12 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 75% timely-response rate against a 38% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Michigan with 7 and Ohio with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.8/100 places National Check Bureau, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
75%
Within CFPB SLA window
Consumer disputes
38%
After company response
Reputation grade
D
58.8/100 composite
Response-quality profile
How National Check Bureau, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 75.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does National Check Bureau, Inc. compare to its peers?
National Check Bureau,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-11 2021-10
Top Consumer Issues
False statements or representation3 (%)
Disclosure verification of debt3 (%)
Cont'd attempts collect debt not owed1 (%)
Written notification about debt1 (%)
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed2 (%)
Communication tactics1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
Where do complaints against National Check Bureau, Inc. come from?
The states where consumers have filed the most CFPB complaints against National Check Bureau, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against National Check Bureau, Inc.
Across 4 states with at least one filing
- Michigan
Michigan
7 complaints
- Ohio
Ohio
3 complaints
- California 1
California
1 complaints
- Wisconsin 1
Wisconsin
1 complaints
Frequently Asked Questions
What is the most common complaint against National Check Bureau, Inc.? ▼
The most common issue consumers report about National Check Bureau, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 12 complaints filed with the CFPB.
Are complaints against National Check Bureau, Inc. increasing or decreasing? ▼
Complaints against National Check Bureau, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is National Check Bureau, Inc.'s reputation grade? ▼
National Check Bureau, Inc. has a reputation grade of D (score: 58.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does National Check Bureau, Inc. respond to consumer complaints? ▼
National Check Bureau, Inc. has a 75% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.
In how many states does National Check Bureau, Inc. operate? ▼
National Check Bureau, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from Michigan (7 complaints).
What can I do if National Check Bureau, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Check Bureau, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |