This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 11 complaints

National Capital Solutions - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade F.

Complaints by issue type

What consumers report about National Capital Solutions

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 49.4/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: National Capital Solutions ranks ahead of 14% of the 5,283 collectors PlainCollector grades - 86% keep a cleaner CFPB record, on 11 all-time complaints and a 13% timely-response rate.

14th pct
reputation rank of 5,283 graded collectors
11
CFPB complaints, all-time
13%
answered inside the CFPB window
7
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about National Capital Solutions?

National Capital Solutions has accumulated 11 total CFPB complaints across 7 states, with 7 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 63.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount". The company posts a 13% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 7 states, led by Michigan with 3 and Alabama with 2. Normalized against the full CFPB collector database, the reputation score of 49.4/100 places National Capital Solutions in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

11

low-volume (CCDB)

Last 12 months

7

63.6% of all-time complaints

Rising ↑

States active

7

regional footprint

Timely response rate

13%

below sla band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

F

49.4/100 composite

How does National Capital Solutions's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

49 Bottom 14% higher than 14% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

National Capital Solutions versus the debt-collection vertical average.

Timely response within SLA 12.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 12.5%

Share of US states + territories with at least one filed complaint against this collector.

How does National Capital Solutions compare to its peers?

How does National Capital Solutions compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
National Capital Solut… National average
Complaints (last 12 mo)lower is better
7
0
268
Timely-response ratehigher is better
13%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-04 2026-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation - 5
Attempts to collect debt not owed - 3
Written notification about debt - 1
Threatened to contact someone or share information improperly - 1
Improper contact or sharing of info - 1

Where do complaints against National Capital Solutions come from?

National Capital Solutions's own per-state count, not a national baseline.

Top states by complaints against National Capital Solutions

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if National Capital Solutions contacts you

A grade of F signals how National Capital Solutions's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really National Capital Solutions and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how National Capital Solutions ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against National Capital Solutions? ▼

The most common issue consumers report about National Capital Solutions is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 11 complaints filed with the CFPB.

Are complaints against National Capital Solutions increasing or decreasing? ▼

Complaints against National Capital Solutions are rising. The company received 7 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is National Capital Solutions's reputation grade? ▼

National Capital Solutions has a reputation grade of F (score: 49.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does National Capital Solutions respond to consumer complaints? ▼

National Capital Solutions has a 13% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does National Capital Solutions operate? ▼

National Capital Solutions has received CFPB complaints from consumers in 7 states, with the most complaints from Michigan (3 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.