Total CFPB complaints
10
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 10 complaints
National Bureau of Collections, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about National Bureau of Collections, Inc
- Communication tactics
Communication tactics
2 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- False statements or representation
False statements or representation
1 complaints
- Written notification about debt
Written notification about debt
1 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
1 complaints
- Disclosure verification of debt
Disclosure verification of debt
1 complaints
A
Grade A · 78.6/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about National Bureau of Collections, Inc?
National Bureau of Collections, Inc has accumulated 10 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Arkansas with 2 and Illinois with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 78.6/100 places National Bureau of Collections, Inc in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
6
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
A
78.6/100 composite
Response-quality profile
How National Bureau of Collections, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does National Bureau of Collections, Inc compare to its peers?
National Bureau of Col… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2024-07
Top Consumer Issues
Communication tactics2 (%)
Taking/threatening an illegal action2 (%)
False statements or representation1 (%)
Written notification about debt1 (%)
Threatened to contact someone or share information improperly1 (%)
Disclosure verification of debt1 (%)
Took or threatened to take negative or legal action1 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 2 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
Where do complaints against National Bureau of Collections, Inc come from?
The states where consumers have filed the most CFPB complaints against National Bureau of Collections, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against National Bureau of Collections, Inc
Across 6 states with at least one filing
- Arkansas
Arkansas
2 complaints
- Illinois
Illinois
2 complaints
- Oklahoma
Oklahoma
2 complaints
- Texas
Texas
2 complaints
- Washington
Washington
1 complaints
- Arizona
Arizona
1 complaints
Frequently Asked Questions
What is the most common complaint against National Bureau of Collections, Inc? ▼
The most common issue consumers report about National Bureau of Collections, Inc is "Communication tactics", specifically "Threatened to take legal action". This is based on 10 complaints filed with the CFPB.
Are complaints against National Bureau of Collections, Inc increasing or decreasing? ▼
Complaints against National Bureau of Collections, Inc are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is National Bureau of Collections, Inc's reputation grade? ▼
National Bureau of Collections, Inc has a reputation grade of A (score: 78.6/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does National Bureau of Collections, Inc respond to consumer complaints? ▼
National Bureau of Collections, Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does National Bureau of Collections, Inc operate? ▼
National Bureau of Collections, Inc has received CFPB complaints from consumers in 6 states, with the most complaints from Arkansas (2 complaints).
What can I do if National Bureau of Collections, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Bureau of Collections, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |