This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 12 complaints

National Asset Mortgage, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade C.

Complaints by issue type

What consumers report about National Asset Mortgage, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.6/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: National Asset Mortgage, LLC ranks ahead of 48% of the 5,283 collectors PlainCollector grades - 52% keep a cleaner CFPB record, on 12 all-time complaints and a 92% timely-response rate.

48th pct
reputation rank of 5,283 graded collectors
12
CFPB complaints, all-time
92%
answered inside the CFPB window
11
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about National Asset Mortgage, LLC?

National Asset Mortgage, LLC has accumulated 12 total CFPB complaints across 2 states, with 11 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 91.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft". The company posts a 92% timely-response rate.

Complaints have been recorded across 2 states, led by Illinois with 11 and Indiana with 1. Normalized against the full CFPB collector database, the reputation score of 61.6/100 places National Asset Mortgage, LLC in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

12

low-volume (CCDB)

Last 12 months

11

91.7% of all-time complaints

Rising ↑

States active

2

limited footprint

Timely response rate

92%

good band

Reputation grade

C

61.6/100 composite

How does National Asset Mortgage, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

62 48th percentile higher than 48% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

National Asset Mortgage, LLC versus the debt-collection vertical average.

Timely response within SLA 91.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does National Asset Mortgage, LLC compare to its peers?

How does NATIONAL ASSET MORTGAGE, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
NATIONAL ASSET MORTGAG… National average
Complaints (last 12 mo)lower is better
11
0
268
Timely-response ratehigher is better
92%
75%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-09 2017-01

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 7
False statements or representation - 2
Communication tactics - 2
Written notification about debt - 1

Where do complaints against National Asset Mortgage, LLC come from?

National Asset Mortgage, LLC's own per-state count, not a national baseline.

Top states by complaints against National Asset Mortgage, LLC

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if National Asset Mortgage, LLC contacts you

A grade of C signals how National Asset Mortgage, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really National Asset Mortgage, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how National Asset Mortgage, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against National Asset Mortgage, LLC? ▼

The most common issue consumers report about National Asset Mortgage, LLC is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 12 complaints filed with the CFPB.

Are complaints against National Asset Mortgage, LLC increasing or decreasing? ▼

Complaints against National Asset Mortgage, LLC are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is National Asset Mortgage, LLC's reputation grade? ▼

National Asset Mortgage, LLC has a reputation grade of C (score: 61.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does National Asset Mortgage, LLC respond to consumer complaints? ▼

National Asset Mortgage, LLC has a 92% timely response rate to CFPB complaints.

In how many states does National Asset Mortgage, LLC operate? ▼

National Asset Mortgage, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Illinois (11 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.