Total CFPB complaints
82
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 82 complaints
National Account Systems of Omaha, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about National Account Systems of Omaha, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
30 complaints
- False statements or representation
False statements or representation
18 complaints
- Written notification about debt
Written notification about debt
14 complaints
- Took or threatened to take negative or legal action 6
Took or threatened to take negative or legal action
6 complaints
- Disclosure verification of debt 4
Disclosure verification of debt
4 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
D
Grade D · 58.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about National Account Systems of Omaha, LLC?
National Account Systems of Omaha, LLC has accumulated 82 total CFPB complaints across 15 states, with 27 filed in the most recent 12 months against 55 historical complaints before that window. The trailing-12-month volume represents 32.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Nebraska with 47 and Texas with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places National Account Systems of Omaha, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
27
32.9% of total history
Rising ↑
States active
15
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
D
58.7/100 composite
Response-quality profile
How National Account Systems of Omaha, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 36.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does National Account Systems of Omaha, LLC compare to its peers?
National Account Syste… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2026-03
Top Consumer Issues
False statements or representation18 (%)
Attempts to collect debt not owed30 (%)
Written notification about debt14 (%)
Disclosure verification of debt4 (%)
Took or threatened to take negative or legal action6 (%)
Cont'd attempts collect debt not owed2 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 18 |
| Attempts to collect debt not owed | Debt is not yours | 14 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Disclosure verification of debt | Right to dispute notice not received | 4 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
Where do complaints against National Account Systems of Omaha, LLC come from?
The states where consumers have filed the most CFPB complaints against National Account Systems of Omaha, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against National Account Systems of Omaha, LLC
Across 15 states with at least one filing
- Nebraska
Nebraska
47 complaints
- Texas 8
Texas
8 complaints
- Iowa 8
Iowa
8 complaints
- Missouri 4
Missouri
4 complaints
- New York 3
New York
3 complaints
- Virginia 2
Virginia
2 complaints
- Florida 1
Florida
1 complaints
- South Dakota 1
South Dakota
1 complaints
Frequently Asked Questions
What is the most common complaint against National Account Systems of Omaha, LLC? ▼
The most common issue consumers report about National Account Systems of Omaha, LLC is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 82 complaints filed with the CFPB.
Are complaints against National Account Systems of Omaha, LLC increasing or decreasing? ▼
Complaints against National Account Systems of Omaha, LLC are rising. The company received 27 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is National Account Systems of Omaha, LLC's reputation grade? ▼
National Account Systems of Omaha, LLC has a reputation grade of D (score: 58.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does National Account Systems of Omaha, LLC respond to consumer complaints? ▼
National Account Systems of Omaha, LLC has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does National Account Systems of Omaha, LLC operate? ▼
National Account Systems of Omaha, LLC has received CFPB complaints from consumers in 15 states, with the most complaints from Nebraska (47 complaints).
What can I do if National Account Systems of Omaha, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If National Account Systems of Omaha, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |