Total CFPB complaints
10
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 10 complaints
NARTEY LAW GROUP, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about NARTEY LAW GROUP, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- False statements or representation
False statements or representation
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 68.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about NARTEY LAW GROUP, LLC?
NARTEY LAW GROUP, LLC has accumulated 10 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 10 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 2 states, led by Virginia with 5 and Georgia with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.5/100 places NARTEY LAW GROUP, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
2
Distinct state filings
Timely response rate
80%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
B
68.5/100 composite
Response-quality profile
How NARTEY LAW GROUP, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 80.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 20.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 3.6%
Share of US states + territories with at least one filed complaint against this collector.
How does NARTEY LAW GROUP, LLC compare to its peers?
NARTEY LAW GROUP, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-01 2016-10
Top Consumer Issues
Cont'd attempts collect debt not owed4 (%)
False statements or representation2 (%)
Disclosure verification of debt3 (%)
Communication tactics1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
Where do complaints against NARTEY LAW GROUP, LLC come from?
The states where consumers have filed the most CFPB complaints against NARTEY LAW GROUP, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against NARTEY LAW GROUP, LLC
Across 2 states with at least one filing
- Virginia
Virginia
5 complaints
- Georgia
Georgia
5 complaints
Frequently Asked Questions
What is the most common complaint against NARTEY LAW GROUP, LLC? ▼
The most common issue consumers report about NARTEY LAW GROUP, LLC is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 10 complaints filed with the CFPB.
Are complaints against NARTEY LAW GROUP, LLC increasing or decreasing? ▼
Complaints against NARTEY LAW GROUP, LLC have been stable. The company received 0 complaints in the last 12 months.
What is NARTEY LAW GROUP, LLC's reputation grade? ▼
NARTEY LAW GROUP, LLC has a reputation grade of B (score: 68.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does NARTEY LAW GROUP, LLC respond to consumer complaints? ▼
NARTEY LAW GROUP, LLC has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does NARTEY LAW GROUP, LLC operate? ▼
NARTEY LAW GROUP, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Virginia (5 complaints).
What can I do if NARTEY LAW GROUP, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If NARTEY LAW GROUP, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |