Total CFPB complaints
16
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 16 complaints
Nagle & Zaller, PC — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Nagle & Zaller, PC
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- False statements or representation
False statements or representation
3 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
D
Grade D · 55.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Nagle & Zaller, PC?
Nagle & Zaller, PC has accumulated 16 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 56% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Maryland with 13 and Alabama with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.9/100 places Nagle & Zaller, PC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
56%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
55.9/100 composite
Response-quality profile
How Nagle & Zaller, PC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 56.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Nagle & Zaller, PC compare to its peers?
Nagle & Zaller, PC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-07 2024-02
Top Consumer Issues
Attempts to collect debt not owed5 (%)
False statements or representation3 (%)
Taking/threatening an illegal action2 (%)
Took or threatened to take negative or legal action1 (%)
Written notification about debt1 (%)
Cont'd attempts collect debt not owed2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against Nagle & Zaller, PC come from?
The states where consumers have filed the most CFPB complaints against Nagle & Zaller, PC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Nagle & Zaller, PC
Across 4 states with at least one filing
- Maryland
Maryland
13 complaints
- Alabama 1
Alabama
1 complaints
- Illinois 1
Illinois
1 complaints
- Virginia 1
Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Nagle & Zaller, PC? ▼
The most common issue consumers report about Nagle & Zaller, PC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 16 complaints filed with the CFPB.
Are complaints against Nagle & Zaller, PC increasing or decreasing? ▼
Complaints against Nagle & Zaller, PC have been stable. The company received 0 complaints in the last 12 months.
What is Nagle & Zaller, PC's reputation grade? ▼
Nagle & Zaller, PC has a reputation grade of D (score: 55.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Nagle & Zaller, PC respond to consumer complaints? ▼
Nagle & Zaller, PC has a 56% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does Nagle & Zaller, PC operate? ▼
Nagle & Zaller, PC has received CFPB complaints from consumers in 4 states, with the most complaints from Maryland (13 complaints).
What can I do if Nagle & Zaller, PC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Nagle & Zaller, PC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |