This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 136 complaints

Mutual Management Services LLC - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade F.

Complaints by issue type

What consumers report about Mutual Management Services LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 47.7/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Mutual Management Services LLC ranks ahead of 11% of the 5,283 collectors PlainCollector grades - 89% keep a cleaner CFPB record, on 136 all-time complaints and a 100% timely-response rate.

11th pct
reputation rank of 5,283 graded collectors
136
CFPB complaints, all-time
100%
answered inside the CFPB window
36
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Mutual Management Services LLC?

Mutual Management Services LLC has accumulated 136 total CFPB complaints across 17 states, with 36 filed in the most recent 12 months against 100 historical complaints before that window. The trailing-12-month volume represents 26.5% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 100% timely-response rate against a 70% consumer-dispute-after-response rate.

Complaints have been recorded across 17 states, led by Florida with 74 and Georgia with 13. Normalized against the full CFPB collector database, the reputation score of 47.7/100 places Mutual Management Services LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

136

mid-volume (CCDB)

Last 12 months

36

26.5% of all-time complaints

Stable →

States active

17

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

70%

high (vertical avg ~19%)

Reputation grade

F

47.7/100 composite

How does Mutual Management Services LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

48 Bottom 11% higher than 11% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Mutual Management Services LLC versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 70.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 30.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Mutual Management Services LLC compare to its peers?

How does Mutual Management Services LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Mutual Management Serv… National average
Complaints (last 12 mo)lower is better
36
27
268
Timely-response ratehigher is better
100%
91%
91%
Consumer-dispute ratelower is better
70%
25%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-10 2018-09

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 55
False statements or representation - 32
Written notification about debt - 21
Took or threatened to take negative or legal action - 14
Cont'd attempts collect debt not owed - 5
Communication tactics - 4
Disclosure verification of debt - 3
Threatened to contact someone or share information improperly - 1
Electronic communications - 1

Where do complaints against Mutual Management Services LLC come from?

Mutual Management Services LLC's own per-state count, not a national baseline.

Top states by complaints against Mutual Management Services LLC

Across 17 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Mutual Management Services LLC contacts you

A grade of F signals how Mutual Management Services LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Mutual Management Services LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Mutual Management Services LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Mutual Management Services LLC? ▼

The most common issue consumers report about Mutual Management Services LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 136 complaints filed with the CFPB.

Are complaints against Mutual Management Services LLC increasing or decreasing? ▼

Complaints against Mutual Management Services LLC have been stable. The company received 36 complaints in the last 12 months.

What is Mutual Management Services LLC's reputation grade? ▼

Mutual Management Services LLC has a reputation grade of F (score: 47.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Mutual Management Services LLC respond to consumer complaints? ▼

Mutual Management Services LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 70% of cases.

In how many states does Mutual Management Services LLC operate? ▼

Mutual Management Services LLC has received CFPB complaints from consumers in 17 states, with the most complaints from Florida (74 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.