What is the most common complaint against Mutual Financial Partners?

The most common issue consumers report about Mutual Financial Partners is "Improper contact or sharing of info", specifically "Talked to a third party about my debt". This is based on 37 complaints filed with the CFPB.

Are complaints against Mutual Financial Partners increasing or decreasing?

Complaints against Mutual Financial Partners are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Mutual Financial Partners's reputation grade?

Mutual Financial Partners has a reputation grade of C (score: 59.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Mutual Financial Partners respond to consumer complaints?

Mutual Financial Partners has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.

In how many states does Mutual Financial Partners operate?

Mutual Financial Partners has received CFPB complaints from consumers in 16 states, with the most complaints from Texas (11 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Mutual Financial Partners - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade C.

Compiled by PlainCollector

Improper contact or sharing of info

11
Communication tactics

8
Taking/threatening an illegal action

6
Disclosure verification of debt

5
False statements or representation

3
Took or threatened to take negative or legal action

2

Data updated September 2026

CFPB complaint disposition

CCDB record mutual-financial-partners Mutual Financial Partners

Grade C · 37 CFPB filings · 89% timely · lead issue: Improper contact or sharing of info · vol #1396 · compose #2427

VOL 37
GRADE C
12MO 0
STATES 16
TIMELY 89%
DISPUTE 12%
ISSUE Improper contact or sharin…
RANK #1,396
COMPOSE #2,427

Volume peers

Nearest volume peer: Bursey & Associates, P.C. (37 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Mutual Financial Partners's 37 CFPB complaints sit next to Bursey & Associates, P.C. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for Mutual Financial Partners (29.7%)

Volume rank #1,396 and composite rank #2,427 diverge by 1,031 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 29.7%; Mid-band (15–30%) · 16 states with ≥1 filing
Seasonal peak: 2014-09 12.5%; 8–15% band · 1 filings
Divergent corpus ranks: #1,396 volume; #2,427 composite; Cleanest-composite ladder is 1,031 places worse than volume

How does Mutual Financial Partners compare to its peers?

How does Mutual Financial Partners compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Mutual Financial Partn… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

81%

91%

Consumer-dispute ratelower is better

12%

11%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-09 2026-02

Issue Detail Breakdown

Issue	Complaints
Improper contact or sharing of info	11
Communication tactics	8
Taking/threatening an illegal action	6
Disclosure verification of debt	5
False statements or representation	3
Took or threatened to take negative or legal action	2
Cont'd attempts collect debt not owed	2

Where do complaints against Mutual Financial Partners come from?

Mutual Financial Partners's own per-state count, not a national baseline.

Texas

11
California

5
Ohio

3
Florida

2
Indiana

2
Oklahoma

2
Tennessee

2
Wisconsin

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Mutual Financial Partners: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 37.

4 peers

Know your rights before responding to Mutual Financial Partners: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.