What is the most common complaint against MS Services LLC?

The most common issue consumers report about MS Services LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 97 complaints filed with the CFPB.

Are complaints against MS Services LLC increasing or decreasing?

Complaints against MS Services LLC are falling. The company received 8 complaints in the last 12 months, showing improvement over prior periods.

What is MS Services LLC's reputation grade?

MS Services LLC has a reputation grade of D (score: 52.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does MS Services LLC respond to consumer complaints?

MS Services LLC has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 35% of cases.

In how many states does MS Services LLC operate?

MS Services LLC has received CFPB complaints from consumers in 27 states, with the most complaints from California (36 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

MS Services LLC - Debt Collector Complaint Profile

CFPB complaint profile across 27 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

41
Written notification about debt

15
Communication tactics

13
Took or threatened to take negative or legal action

10
False statements or representation

7
Cont'd attempts collect debt not owed

5

Data updated September 2026

CFPB complaint disposition

CCDB record ms-services-llc MS Services LLC

Grade D · 97 CFPB filings · 96% timely · lead issue: Attempts to collect debt not owed · vol #827 · compose #3850

VOL 97
GRADE D
12MO 8
STATES 27
TIMELY 96%
DISPUTE 35%
ISSUE Attempts to collect debt n…
RANK #827
COMPOSE #3,850

Volume peers

Nearest volume peer: Climb Credit Inc. (97 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

MS Services LLC's 97 CFPB complaints sit next to Climb Credit Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

37.1% of MS Services LLC's CFPB filings land in California

High volume does not equal a clean composite: MS Services LLC is volume #827 but composite #3,850, while California dominates the geography. Corpus placement method.

Dominant state: California 37.1%; 36 of 97 filings · 27 states touched
Seasonal peak: 2019-02 8.4%; 8–15% band · 12 filings
Divergent corpus ranks: #827 volume; #3,850 composite; Cleanest-composite ladder is 3,023 places worse than volume

How does MS Services LLC compare to its peers?

How does MS SERVICES LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

MS SERVICES LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

92%

91%

Consumer-dispute ratelower is better

35%

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-04 2020-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	41
Written notification about debt	15
Communication tactics	13
Took or threatened to take negative or legal action	10
False statements or representation	7
Cont'd attempts collect debt not owed	5
Disclosure verification of debt	4
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1

Where do complaints against MS Services LLC come from?

MS Services LLC's own per-state count, not a national baseline.

California

36
Wyoming

11
Colorado

9
Mississippi

4
Georgia

3
Montana

3
Tennessee

3
Florida

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for MS Services LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 97.

4 peers

Know your rights before responding to MS Services LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.