This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 97 complaints

Jacob Law Group, PLLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Complaints by issue type

What consumers report about Jacob Law Group, PLLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record jacob-law-group-pllc Jacob Law Group, PLLC

Grade C · 97 CFPB filings · 92% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 97
  • GRADE C
  • 12MO 11
  • STATES 10
  • TIMELY 92%
  • DISPUTE 13%
  • ISSUE Took or threatened to take…
  • RANK #826
  • COMPOSE Not ranked

Nearest volume peer: Climb Credit Inc. (97 complaints)

Climb Credit Inc.Climb Credit Inc.97Debt Management IncorporatedDebt Management Incorporated97MS Services LLCMS Services LLC97Tromberg, Miller, Morris & Partners, PLLCTromberg, Miller, Morris & P…97Jacob Law Group, PLLC (this)Jacob Law Group, PLLC (this)97
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Jacob Law Group, PLLC's 97 CFPB complaints sit next to Climb Credit Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 97 complaints break down

Every complaint issue type on record for Jacob Law Group, PLLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.8/100
Jacob Law Group, PLLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
97
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
92%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
13%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

54.6% of Jacob Law Group, PLLC's CFPB filings land in Mississippi

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Mississippi 54.6%
53 of 97 filings · 10 states touched
Even monthly load
Peak under 8%
Highest month 2021-03 at 7.7% (2 filings)
Corpus ranks
#826 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Jacob Law Group, PLLC compare to its peers?

How does Jacob Law Group, PLLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Jacob Law Group, PLLC National average
Complaints (last 12 mo)lower is better
11
40
268
Timely-response ratehigher is better
92%
37%
91%
Consumer-dispute ratelower is better
13%
17%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Jacob Law Group, PLLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%50%100%150% Timely response rate (%) Dispute rate (%) Jacob Law Group, PLLC vs. 8 similar-volume peers, by response speed and dispute rate Jacob Law Group, PLLCDebt Management IncorporatedMS SERVICES LLCVELO LAW OFFICEAugusta Collection Agency, Inc.John C. Heath, Attorney at Law, PLLCGFS II, LLCDiversified Acceptance CorporationGreat American Finance Co
Source: CFPB Consumer Complaint Database

Jacob Law Group, PLLC's complaint volume in context

Jacob Law Group, PLLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

97 Top 15% higher than 85% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). This entry sits in this band. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Jacob Law Group, PLLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2021-03 2025-10

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
20
Attempts to collect debt not owed
19
Communication tactics
18
Written notification about debt
13
False statements or representation
12
Cont'd attempts collect debt not owed
6
Taking/threatening an illegal action
4
Disclosure verification of debt
2
Threatened to contact someone or share information improperly
2
Improper contact or sharing of info
1

Where do complaints against Jacob Law Group, PLLC come from?

Jacob Law Group, PLLC's own per-state count, not a national baseline.

Top states by complaints against Jacob Law Group, PLLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Jacob Law Group, PLLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to Jacob Law Group, PLLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.