Total CFPB complaints
269
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 269 complaints
Mountain Run Solutions, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 39 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Mountain Run Solutions, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
155 complaints
- Written notification about debt 49
Written notification about debt
49 complaints
- False statements or representation 26
False statements or representation
26 complaints
- Took or threatened to take negative or legal action 21
Took or threatened to take negative or legal action
21 complaints
- Communication tactics 9
Communication tactics
9 complaints
F
Grade F · 49.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Mountain Run Solutions, LLC?
Mountain Run Solutions, LLC has accumulated 269 total CFPB complaints across 39 states, with 0 filed in the most recent 12 months against 269 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 39 states, led by Texas with 41 and Florida with 26, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.7/100 places Mountain Run Solutions, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
39
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Reputation grade
F
49.7/100 composite
Response-quality profile
How Mountain Run Solutions, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 69.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Mountain Run Solutions, LLC compare to its peers?
Mountain Run Solutions… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-09 2025-02
Top Consumer Issues
Attempts to collect debt not owed155 (%)
Written notification about debt49 (%)
False statements or representation26 (%)
Took or threatened to take negative or legal action21 (%)
Communication tactics9 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 97 |
| Written notification about debt | Didn't receive enough information to verify debt | 36 |
| Attempts to collect debt not owed | Debt was result of identity theft | 27 |
| False statements or representation | Attempted to collect wrong amount | 26 |
| Attempts to collect debt not owed | Debt was paid | 22 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 21 |
| Written notification about debt | Didn't receive notice of right to dispute | 13 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 9 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 6 |
| Communication tactics | Used obscene, profane, or other abusive language | 3 |
Where do complaints against Mountain Run Solutions, LLC come from?
The states where consumers have filed the most CFPB complaints against Mountain Run Solutions, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Mountain Run Solutions, LLC
Across 39 states with at least one filing
- Texas
Texas
41 complaints
- Florida
Florida
26 complaints
- California
California
25 complaints
- Georgia
Georgia
19 complaints
- Illinois 12
Illinois
12 complaints
- Puerto Rico 12
Puerto Rico
12 complaints
- South Carolina 11
South Carolina
11 complaints
- Ohio 11
Ohio
11 complaints
Frequently Asked Questions
What is the most common complaint against Mountain Run Solutions, LLC? ▼
The most common issue consumers report about Mountain Run Solutions, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 269 complaints filed with the CFPB.
Are complaints against Mountain Run Solutions, LLC increasing or decreasing? ▼
Complaints against Mountain Run Solutions, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Mountain Run Solutions, LLC's reputation grade? ▼
Mountain Run Solutions, LLC has a reputation grade of F (score: 49.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Mountain Run Solutions, LLC respond to consumer complaints? ▼
Mountain Run Solutions, LLC has a 97% timely response rate to CFPB complaints.
In how many states does Mountain Run Solutions, LLC operate? ▼
Mountain Run Solutions, LLC has received CFPB complaints from consumers in 39 states, with the most complaints from Texas (41 complaints).
What can I do if Mountain Run Solutions, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Mountain Run Solutions, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |