This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 269 complaints

Mountain Run Solutions, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade F.

Complaints by issue type

What consumers report about Mountain Run Solutions, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 49.7/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Mountain Run Solutions, LLC ranks ahead of 14% of the 5,283 collectors PlainCollector grades - 86% keep a cleaner CFPB record, on 269 all-time complaints and a 97% timely-response rate.

14th pct
reputation rank of 5,283 graded collectors
269
CFPB complaints, all-time
97%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Mountain Run Solutions, LLC?

Mountain Run Solutions, LLC has accumulated 269 total CFPB complaints across 39 states, with 0 filed in the most recent 12 months against 269 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 97% timely-response rate.

Complaints have been recorded across 39 states, led by Texas with 41 and Florida with 26. Normalized against the full CFPB collector database, the reputation score of 49.7/100 places Mountain Run Solutions, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

269

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

39

multi-region footprint

Timely response rate

97%

excellent band

Reputation grade

F

49.7/100 composite

How does Mountain Run Solutions, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

50 Bottom 14% higher than 14% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Mountain Run Solutions, LLC versus the debt-collection vertical average.

Timely response within SLA 97.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 69.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Mountain Run Solutions, LLC compare to its peers?

How does Mountain Run Solutions, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Mountain Run Solutions… National average
Complaints (last 12 mo)lower is better
0
54
268
Timely-response ratehigher is better
97%
98%
91%
Consumer-dispute ratelower is better
0%
26%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-12 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 155
Written notification about debt - 50
False statements or representation - 27
Took or threatened to take negative or legal action - 24
Communication tactics - 11
Threatened to contact someone or share information improperly - 2

Where do complaints against Mountain Run Solutions, LLC come from?

Mountain Run Solutions, LLC's own per-state count, not a national baseline.

Top states by complaints against Mountain Run Solutions, LLC

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Mountain Run Solutions, LLC contacts you

A grade of F signals how Mountain Run Solutions, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Mountain Run Solutions, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Mountain Run Solutions, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Mountain Run Solutions, LLC? ▼

The most common issue consumers report about Mountain Run Solutions, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 269 complaints filed with the CFPB.

Are complaints against Mountain Run Solutions, LLC increasing or decreasing? ▼

Complaints against Mountain Run Solutions, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Mountain Run Solutions, LLC's reputation grade? ▼

Mountain Run Solutions, LLC has a reputation grade of F (score: 49.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Mountain Run Solutions, LLC respond to consumer complaints? ▼

Mountain Run Solutions, LLC has a 97% timely response rate to CFPB complaints.

In how many states does Mountain Run Solutions, LLC operate? ▼

Mountain Run Solutions, LLC has received CFPB complaints from consumers in 39 states, with the most complaints from Texas (41 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.