Total CFPB complaints
195
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 195 complaints
Mountain Land Collections, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Mountain Land Collections, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
62 complaints
- Written notification about debt
Written notification about debt
33 complaints
- False statements or representation
False statements or representation
27 complaints
- Cont'd attempts collect debt not owed 14
Cont'd attempts collect debt not owed
14 complaints
- Disclosure verification of debt 8
Disclosure verification of debt
8 complaints
- Took or threatened to take negative or legal action 8
Took or threatened to take negative or legal action
8 complaints
C
Grade C · 60.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Mountain Land Collections, Inc.?
Mountain Land Collections, Inc. has accumulated 195 total CFPB complaints across 20 states, with 55 filed in the most recent 12 months against 140 historical complaints before that window. The trailing-12-month volume represents 28.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by Utah with 167 and Texas with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.0/100 places Mountain Land Collections, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
55
28.2% of total history
Rising ↑
States active
20
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
C
60.0/100 composite
Response-quality profile
How Mountain Land Collections, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 24.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Mountain Land Collections, Inc. compare to its peers?
Mountain Land Collecti… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2026-03
Top Consumer Issues
Attempts to collect debt not owed62 (%)
False statements or representation27 (%)
Written notification about debt33 (%)
Disclosure verification of debt8 (%)
Took or threatened to take negative or legal action8 (%)
Cont'd attempts collect debt not owed14 (%)
Communication tactics6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 41 |
| False statements or representation | Attempted to collect wrong amount | 27 |
| Written notification about debt | Didn't receive enough information to verify debt | 24 |
| Attempts to collect debt not owed | Debt was paid | 21 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| Disclosure verification of debt | Not given enough info to verify debt | 8 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 8 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
| Communication tactics | Frequent or repeated calls | 6 |
Where do complaints against Mountain Land Collections, Inc. come from?
The states where consumers have filed the most CFPB complaints against Mountain Land Collections, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Mountain Land Collections, Inc.
Across 20 states with at least one filing
- Utah
Utah
167 complaints
- Texas 3
Texas
3 complaints
- California 2
California
2 complaints
- Idaho 2
Idaho
2 complaints
- Indiana 2
Indiana
2 complaints
- Arizona 2
Arizona
2 complaints
- Wyoming 2
Wyoming
2 complaints
- Nevada 2
Nevada
2 complaints
Frequently Asked Questions
What is the most common complaint against Mountain Land Collections, Inc.? ▼
The most common issue consumers report about Mountain Land Collections, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 195 complaints filed with the CFPB.
Are complaints against Mountain Land Collections, Inc. increasing or decreasing? ▼
Complaints against Mountain Land Collections, Inc. are rising. The company received 55 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Mountain Land Collections, Inc.'s reputation grade? ▼
Mountain Land Collections, Inc. has a reputation grade of C (score: 60.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Mountain Land Collections, Inc. respond to consumer complaints? ▼
Mountain Land Collections, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Mountain Land Collections, Inc. operate? ▼
Mountain Land Collections, Inc. has received CFPB complaints from consumers in 20 states, with the most complaints from Utah (167 complaints).
What can I do if Mountain Land Collections, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Mountain Land Collections, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |