Total CFPB complaints
13
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 13 complaints
Morgan & Pottinger, PSC — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Morgan & Pottinger, PSC
- Disclosure verification of debt
Disclosure verification of debt
4 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
3 complaints
- False statements or representation
False statements or representation
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
D
Grade D · 59.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Morgan & Pottinger, PSC?
Morgan & Pottinger, PSC has accumulated 13 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 13 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Sued w/o proper notification of suit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 62% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Tennessee with 7 and Indiana with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.2/100 places Morgan & Pottinger, PSC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
62%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
D
59.2/100 composite
Response-quality profile
How Morgan & Pottinger, PSC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 61.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 30.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Morgan & Pottinger, PSC compare to its peers?
Morgan & Pottinger, PS… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-01 2017-04
Top Consumer Issues
Taking/threatening an illegal action3 (%)
False statements or representation3 (%)
Disclosure verification of debt4 (%)
Improper contact or sharing of info1 (%)
Cont'd attempts collect debt not owed2 (%)
Most common issue: Taking/threatening an illegal action — Sued w/o proper notification of suit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
Where do complaints against Morgan & Pottinger, PSC come from?
The states where consumers have filed the most CFPB complaints against Morgan & Pottinger, PSC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Morgan & Pottinger, PSC
Across 3 states with at least one filing
- Tennessee
Tennessee
7 complaints
- Indiana
Indiana
4 complaints
- Kentucky 2
Kentucky
2 complaints
Frequently Asked Questions
What is the most common complaint against Morgan & Pottinger, PSC? ▼
The most common issue consumers report about Morgan & Pottinger, PSC is "Taking/threatening an illegal action", specifically "Sued w/o proper notification of suit". This is based on 13 complaints filed with the CFPB.
Are complaints against Morgan & Pottinger, PSC increasing or decreasing? ▼
Complaints against Morgan & Pottinger, PSC have been stable. The company received 0 complaints in the last 12 months.
What is Morgan & Pottinger, PSC's reputation grade? ▼
Morgan & Pottinger, PSC has a reputation grade of D (score: 59.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Morgan & Pottinger, PSC respond to consumer complaints? ▼
Morgan & Pottinger, PSC has a 62% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does Morgan & Pottinger, PSC operate? ▼
Morgan & Pottinger, PSC has received CFPB complaints from consumers in 3 states, with the most complaints from Tennessee (7 complaints).
What can I do if Morgan & Pottinger, PSC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Morgan & Pottinger, PSC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |