Total CFPB complaints
26
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 26 complaints
Moore Legal Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Moore Legal Group, LLC
- Didn't provide services promised
Didn't provide services promised
16 complaints
- Confusing or misleading advertising or marketing 2
Confusing or misleading advertising or marketing
2 complaints
- Charged upfront or unexpected fees 2
Charged upfront or unexpected fees
2 complaints
- Problem with customer service 2
Problem with customer service
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Confusing or missing disclosures 1
Confusing or missing disclosures
1 complaints
F
Grade F · 27.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Moore Legal Group, LLC?
Moore Legal Group, LLC has accumulated 26 total CFPB complaints across 1 states, with 4 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 15.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 8% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by New Jersey with 26, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 27.4/100 places Moore Legal Group, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
15.4% of total history
Falling ↓
States active
1
Distinct state filings
Timely response rate
8%
Within CFPB SLA window
Reputation grade
F
27.4/100 composite
Response-quality profile
How Moore Legal Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 7.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Moore Legal Group, LLC compare to its peers?
Moore Legal Group, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-05 2026-01
Top Consumer Issues
Didn't provide services promised16 (%)
Confusing or misleading advertising or marketing2 (%)
Charged upfront or unexpected fees2 (%)
Problem with customer service2 (%)
Confusing or missing disclosures1 (%)
Written notification about debt1 (%)
False statements or representation2 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 16 |
| Confusing or misleading advertising or marketing | — | 2 |
| Charged upfront or unexpected fees | — | 2 |
| Problem with customer service | — | 2 |
| Confusing or missing disclosures | — | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Moore Legal Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Moore Legal Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Moore Legal Group, LLC
Across 1 states with at least one filing
- New Jersey
New Jersey
26 complaints
Frequently Asked Questions
What is the most common complaint against Moore Legal Group, LLC? ▼
The most common issue consumers report about Moore Legal Group, LLC is "Didn't provide services promised". This is based on 26 complaints filed with the CFPB.
Are complaints against Moore Legal Group, LLC increasing or decreasing? ▼
Complaints against Moore Legal Group, LLC are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.
What is Moore Legal Group, LLC's reputation grade? ▼
Moore Legal Group, LLC has a reputation grade of F (score: 27.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Moore Legal Group, LLC respond to consumer complaints? ▼
Moore Legal Group, LLC has a 8% timely response rate to CFPB complaints.
In how many states does Moore Legal Group, LLC operate? ▼
Moore Legal Group, LLC has received CFPB complaints from consumers in 1 states, with the most complaints from New Jersey (26 complaints).
What can I do if Moore Legal Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Moore Legal Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |