Total CFPB complaints
7
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 7 complaints
MoneySpot USA LLC DBA Sunshine Loans — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MoneySpot USA LLC DBA Sunshine Loans
- False statements or representation
False statements or representation
3 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
B
Grade B · 68.1/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about MoneySpot USA LLC DBA Sunshine Loans?
MoneySpot USA LLC DBA Sunshine Loans has accumulated 7 total CFPB complaints across 3 states, with 2 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 28.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Impersonated attorney, law enforcement, or government official", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Texas with 5 and Missouri with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.1/100 places MoneySpot USA LLC DBA Sunshine Loans in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
28.6% of total history
Rising ↑
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
B
68.1/100 composite
Response-quality profile
How MoneySpot USA LLC DBA Sunshine Loans performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does MoneySpot USA LLC DBA Sunshine Loans compare to its peers?
MoneySpot USA LLC DBA … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-03 2025-09
Top Consumer Issues
False statements or representation3 (%)
Threatened to contact someone or share information improperly2 (%)
Attempts to collect debt not owed1 (%)
Written notification about debt1 (%)
Most common issue: False statements or representation — Impersonated attorney, law enforcement, or government official
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against MoneySpot USA LLC DBA Sunshine Loans come from?
The states where consumers have filed the most CFPB complaints against MoneySpot USA LLC DBA Sunshine Loans. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MoneySpot USA LLC DBA Sunshine Loans
Across 3 states with at least one filing
- Texas
Texas
5 complaints
- Missouri 1
Missouri
1 complaints
- Delaware 1
Delaware
1 complaints
Frequently Asked Questions
What is the most common complaint against MoneySpot USA LLC DBA Sunshine Loans? ▼
The most common issue consumers report about MoneySpot USA LLC DBA Sunshine Loans is "False statements or representation", specifically "Impersonated attorney, law enforcement, or government official". This is based on 7 complaints filed with the CFPB.
Are complaints against MoneySpot USA LLC DBA Sunshine Loans increasing or decreasing? ▼
Complaints against MoneySpot USA LLC DBA Sunshine Loans are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is MoneySpot USA LLC DBA Sunshine Loans's reputation grade? ▼
MoneySpot USA LLC DBA Sunshine Loans has a reputation grade of B (score: 68.1/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does MoneySpot USA LLC DBA Sunshine Loans respond to consumer complaints? ▼
MoneySpot USA LLC DBA Sunshine Loans has a 100% timely response rate to CFPB complaints.
In how many states does MoneySpot USA LLC DBA Sunshine Loans operate? ▼
MoneySpot USA LLC DBA Sunshine Loans has received CFPB complaints from consumers in 3 states, with the most complaints from Texas (5 complaints).
What can I do if MoneySpot USA LLC DBA Sunshine Loans is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MoneySpot USA LLC DBA Sunshine Loans violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |