Total CFPB complaints
485
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 485 complaints
MoneyLion Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 38 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MoneyLion Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
227 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
93 complaints
- False statements or representation 68
False statements or representation
68 complaints
- Written notification about debt 50
Written notification about debt
50 complaints
- Confusing or misleading advertising or marketing 7
Confusing or misleading advertising or marketing
7 complaints
- Communication tactics 5
Communication tactics
5 complaints
F
Grade F · 48.1/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about MoneyLion Inc.?
MoneyLion Inc. has accumulated 485 total CFPB complaints across 38 states, with 207 filed in the most recent 12 months against 278 historical complaints before that window. The trailing-12-month volume represents 42.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 38 states, led by Florida with 62 and Texas with 59, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 48.1/100 places MoneyLion Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
207
42.7% of total history
Rising ↑
States active
38
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Reputation grade
F
48.1/100 composite
Response-quality profile
How MoneyLion Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 67.9%
Share of US states + territories with at least one filed complaint against this collector.
How does MoneyLion Inc. compare to its peers?
MoneyLion Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed227 (%)
Took or threatened to take negative or legal action93 (%)
False statements or representation68 (%)
Written notification about debt50 (%)
Confusing or misleading advertising or marketing7 (%)
Communication tactics5 (%)
Confusing or missing disclosures4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 97 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 93 |
| Attempts to collect debt not owed | Debt was result of identity theft | 93 |
| False statements or representation | Attempted to collect wrong amount | 68 |
| Attempts to collect debt not owed | Debt was paid | 37 |
| Written notification about debt | Didn't receive enough information to verify debt | 25 |
| Written notification about debt | Didn't receive notice of right to dispute | 25 |
| Confusing or misleading advertising or marketing | — | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Confusing or missing disclosures | — | 4 |
Where do complaints against MoneyLion Inc. come from?
The states where consumers have filed the most CFPB complaints against MoneyLion Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MoneyLion Inc.
Across 38 states with at least one filing
- Florida
Florida
62 complaints
- Texas
Texas
59 complaints
- Georgia
Georgia
51 complaints
- California
California
48 complaints
- Arizona
Arizona
28 complaints
- North Carolina 23
North Carolina
23 complaints
- South Carolina 17
South Carolina
17 complaints
- Pennsylvania 17
Pennsylvania
17 complaints
Frequently Asked Questions
What is the most common complaint against MoneyLion Inc.? ▼
The most common issue consumers report about MoneyLion Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 485 complaints filed with the CFPB.
Are complaints against MoneyLion Inc. increasing or decreasing? ▼
Complaints against MoneyLion Inc. are rising. The company received 207 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is MoneyLion Inc.'s reputation grade? ▼
MoneyLion Inc. has a reputation grade of F (score: 48.1/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does MoneyLion Inc. respond to consumer complaints? ▼
MoneyLion Inc. has a 96% timely response rate to CFPB complaints.
In how many states does MoneyLion Inc. operate? ▼
MoneyLion Inc. has received CFPB complaints from consumers in 38 states, with the most complaints from Florida (62 complaints).
What can I do if MoneyLion Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MoneyLion Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |