Total CFPB complaints
30
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 30 complaints
MONEY SOURCE, INC., THE — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MONEY SOURCE, INC., THE
- False statements or representation
False statements or representation
7 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
6 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Written notification about debt
Written notification about debt
4 complaints
- Communication tactics
Communication tactics
4 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
B
Grade B · 71.3/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about MONEY SOURCE, INC., THE?
MONEY SOURCE, INC., THE has accumulated 30 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 30 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Seized or attempted to seize your property", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by New Jersey with 14 and Florida with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.3/100 places MONEY SOURCE, INC., THE in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
71.3/100 composite
Response-quality profile
How MONEY SOURCE, INC., THE performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does MONEY SOURCE, INC., THE compare to its peers?
MONEY SOURCE, INC., TH… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-03 2023-06
Top Consumer Issues
Took or threatened to take negative or legal action6 (%)
False statements or representation7 (%)
Attempts to collect debt not owed6 (%)
Written notification about debt4 (%)
Communication tactics4 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Took or threatened to take negative or legal action — Seized or attempted to seize your property
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 6 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Attempts to collect debt not owed | Debt was result of identity theft | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Communication tactics | Frequent or repeated calls | 3 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
Where do complaints against MONEY SOURCE, INC., THE come from?
The states where consumers have filed the most CFPB complaints against MONEY SOURCE, INC., THE. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MONEY SOURCE, INC., THE
Across 11 states with at least one filing
- New Jersey
New Jersey
14 complaints
- Florida 3
Florida
3 complaints
- North Carolina 3
North Carolina
3 complaints
- Texas 2
Texas
2 complaints
- California 2
California
2 complaints
- New York 1
New York
1 complaints
- Arizona 1
Arizona
1 complaints
- Missouri 1
Missouri
1 complaints
Frequently Asked Questions
What is the most common complaint against MONEY SOURCE, INC., THE? ▼
The most common issue consumers report about MONEY SOURCE, INC., THE is "Took or threatened to take negative or legal action", specifically "Seized or attempted to seize your property". This is based on 30 complaints filed with the CFPB.
Are complaints against MONEY SOURCE, INC., THE increasing or decreasing? ▼
Complaints against MONEY SOURCE, INC., THE have been stable. The company received 0 complaints in the last 12 months.
What is MONEY SOURCE, INC., THE's reputation grade? ▼
MONEY SOURCE, INC., THE has a reputation grade of B (score: 71.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does MONEY SOURCE, INC., THE respond to consumer complaints? ▼
MONEY SOURCE, INC., THE has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does MONEY SOURCE, INC., THE operate? ▼
MONEY SOURCE, INC., THE has received CFPB complaints from consumers in 11 states, with the most complaints from New Jersey (14 complaints).
What can I do if MONEY SOURCE, INC., THE is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MONEY SOURCE, INC., THE violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |