Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Money Management International, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Money Management International, Inc.
- Didn't provide services promised
Didn't provide services promised
5 complaints
- False statements or representation
False statements or representation
3 complaints
- Problem with customer service
Problem with customer service
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Charged upfront or unexpected fees 1
Charged upfront or unexpected fees
1 complaints
B
Grade B · 66.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Money Management International, Inc.?
Money Management International, Inc. has accumulated 17 total CFPB complaints across 11 states, with 3 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 17.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Illinois with 4 and Virginia with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.5/100 places Money Management International, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
17.6% of total history
Falling ↓
States active
11
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
B
66.5/100 composite
Response-quality profile
How Money Management International, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Money Management International, Inc. compare to its peers?
Money Management Inter… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-03 2025-09
Top Consumer Issues
Didn't provide services promised5 (%)
Problem with customer service2 (%)
False statements or representation3 (%)
Took or threatened to take negative or legal action1 (%)
Charged upfront or unexpected fees1 (%)
Communication tactics2 (%)
Cont'd attempts collect debt not owed1 (%)
Confusing or misleading advertising or marketing1 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 5 |
| Problem with customer service | — | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
| Charged upfront or unexpected fees | — | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Confusing or misleading advertising or marketing | — | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Money Management International, Inc. come from?
The states where consumers have filed the most CFPB complaints against Money Management International, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Money Management International, Inc.
Across 11 states with at least one filing
- Illinois
Illinois
4 complaints
- Virginia
Virginia
3 complaints
- California
California
2 complaints
- Alabama 1
Alabama
1 complaints
- Texas 1
Texas
1 complaints
- North Carolina 1
North Carolina
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- Washington 1
Washington
1 complaints
Frequently Asked Questions
What is the most common complaint against Money Management International, Inc.? ▼
The most common issue consumers report about Money Management International, Inc. is "Didn't provide services promised". This is based on 17 complaints filed with the CFPB.
Are complaints against Money Management International, Inc. increasing or decreasing? ▼
Complaints against Money Management International, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.
What is Money Management International, Inc.'s reputation grade? ▼
Money Management International, Inc. has a reputation grade of B (score: 66.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Money Management International, Inc. respond to consumer complaints? ▼
Money Management International, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Money Management International, Inc. operate? ▼
Money Management International, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from Illinois (4 complaints).
What can I do if Money Management International, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Money Management International, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |