Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Money Investigations, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Money Investigations, Inc.
- Communication tactics
Communication tactics
5 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
D
Grade D · 58.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Money Investigations, Inc.?
Money Investigations, Inc. has accumulated 6 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 33% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Texas with 1 and Ohio with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.1/100 places Money Investigations, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
33%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
58.1/100 composite
Response-quality profile
How Money Investigations, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 33.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Money Investigations, Inc. compare to its peers?
Money Investigations, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-01 2018-02
Top Consumer Issues
Communication tactics5 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 3 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Communication tactics | Called before 8am or after 9pm | 1 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
Where do complaints against Money Investigations, Inc. come from?
The states where consumers have filed the most CFPB complaints against Money Investigations, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Money Investigations, Inc.
Across 6 states with at least one filing
- Texas
Texas
1 complaints
- Ohio
Ohio
1 complaints
- West Virginia
West Virginia
1 complaints
- Tennessee
Tennessee
1 complaints
- Georgia
Georgia
1 complaints
- Alabama
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Money Investigations, Inc.? ▼
The most common issue consumers report about Money Investigations, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 6 complaints filed with the CFPB.
Are complaints against Money Investigations, Inc. increasing or decreasing? ▼
Complaints against Money Investigations, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Money Investigations, Inc.'s reputation grade? ▼
Money Investigations, Inc. has a reputation grade of D (score: 58.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Money Investigations, Inc. respond to consumer complaints? ▼
Money Investigations, Inc. has a 33% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Money Investigations, Inc. operate? ▼
Money Investigations, Inc. has received CFPB complaints from consumers in 6 states, with the most complaints from Texas (1 complaints).
What can I do if Money Investigations, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Money Investigations, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |