Total CFPB complaints
240
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 29 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Mobiloans, LLC
Attempts to collect debt not owed
61 complaints
Took or threatened to take negative or legal action
41 complaints
Communication tactics
29 complaints
Written notification about debt
29 complaints
False statements or representation
12 complaints
Threatened to contact someone or share information improperly
8 complaints
Grade F · 28.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
Mobiloans, LLC has accumulated 240 total CFPB complaints across 29 states, with 84 filed in the most recent 12 months against 156 historical complaints before that window. The trailing-12-month volume represents 35.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 29 states, led by California with 54 and Florida with 50, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 28.3/100 places Mobiloans, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
240
All-time across CCDB intake
Last 12 months
84
35.0% of total history
Rising ↑
States active
29
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
28.3/100 composite
How Mobiloans, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 41 |
| Attempts to collect debt not owed | Debt is not yours | 37 |
| Communication tactics | Frequent or repeated calls | 29 |
| Attempts to collect debt not owed | Debt was result of identity theft | 17 |
| Written notification about debt | Didn't receive enough information to verify debt | 15 |
| False statements or representation | Attempted to collect wrong amount | 12 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 8 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 8 |
| Attempts to collect debt not owed | Debt was paid | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
The states where consumers have filed the most CFPB complaints against Mobiloans, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 29 states with at least one filing
California
54 complaints
Florida
50 complaints
Texas
32 complaints
Tennessee
12 complaints
Michigan
10 complaints
Ohio
9 complaints
Indiana
9 complaints
Nevada
8 complaints
The most common issue consumers report about Mobiloans, LLC is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 240 complaints filed with the CFPB.
Complaints against Mobiloans, LLC are rising. The company received 84 complaints in the last 12 months, indicating an upward trend in consumer issues.
Mobiloans, LLC has a reputation grade of F (score: 28.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Mobiloans, LLC has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Mobiloans, LLC has received CFPB complaints from consumers in 29 states, with the most complaints from California (54 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Mobiloans, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |