Total CFPB complaints
51
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 51 complaints
MNS & Associates LLC — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MNS & Associates LLC
- Communication tactics
Communication tactics
25 complaints
- Threatened to contact someone or share information improperly 4
Threatened to contact someone or share information improperly
4 complaints
- Improper contact or sharing of info 4
Improper contact or sharing of info
4 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
D
Grade D · 54.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about MNS & Associates LLC?
MNS & Associates LLC has accumulated 51 total CFPB complaints across 26 states, with 1 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 2.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 63% timely-response rate against a 6% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by Texas with 5 and California with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.0/100 places MNS & Associates LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
2.0% of total history
Falling ↓
States active
26
Distinct state filings
Timely response rate
63%
Within CFPB SLA window
Consumer disputes
6%
After company response
Reputation grade
D
54.0/100 composite
Response-quality profile
How MNS & Associates LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 62.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 11.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does MNS & Associates LLC compare to its peers?
MNS & Associates LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-01 2025-08
Top Consumer Issues
Communication tactics25 (%)
Threatened to contact someone or share information improperly4 (%)
Attempts to collect debt not owed3 (%)
Took or threatened to take negative or legal action2 (%)
Cont'd attempts collect debt not owed2 (%)
Improper contact or sharing of info4 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 11 |
| Communication tactics | Used obscene, profane, or other abusive language | 7 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 4 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Communication tactics | Threatened to take legal action | 3 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
Where do complaints against MNS & Associates LLC come from?
The states where consumers have filed the most CFPB complaints against MNS & Associates LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MNS & Associates LLC
Across 26 states with at least one filing
- Texas
Texas
5 complaints
- California
California
5 complaints
- Florida
Florida
4 complaints
- Tennessee
Tennessee
3 complaints
- Ohio
Ohio
3 complaints
- Pennsylvania
Pennsylvania
3 complaints
- North Carolina
North Carolina
3 complaints
- New York
New York
2 complaints
Frequently Asked Questions
What is the most common complaint against MNS & Associates LLC? ▼
The most common issue consumers report about MNS & Associates LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 51 complaints filed with the CFPB.
Are complaints against MNS & Associates LLC increasing or decreasing? ▼
Complaints against MNS & Associates LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is MNS & Associates LLC's reputation grade? ▼
MNS & Associates LLC has a reputation grade of D (score: 54.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does MNS & Associates LLC respond to consumer complaints? ▼
MNS & Associates LLC has a 63% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.
In how many states does MNS & Associates LLC operate? ▼
MNS & Associates LLC has received CFPB complaints from consumers in 26 states, with the most complaints from Texas (5 complaints).
What can I do if MNS & Associates LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MNS & Associates LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |