Total CFPB complaints
170
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 40 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about MNE Services, Inc
Communication tactics
60 complaints
Cont'd attempts collect debt not owed
32 complaints
Improper contact or sharing of info
21 complaints
Taking/threatening an illegal action
17 complaints
Disclosure verification of debt
6 complaints
False statements or representation
6 complaints
Grade D · 56.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
MNE Services, Inc has accumulated 170 total CFPB complaints across 40 states, with 1 filed in the most recent 12 months against 169 historical complaints before that window. The trailing-12-month volume represents 0.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 81% timely-response rate against a 5% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 40 states, led by California with 22 and Michigan with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.5/100 places MNE Services, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
170
All-time across CCDB intake
Last 12 months
1
0.6% of total history
Rising ↑
States active
40
Distinct state filings
Timely response rate
81%
Within CFPB SLA window
Consumer disputes
5%
After company response
Reputation grade
D
56.5/100 composite
How MNE Services, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 40 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 17 |
| Cont'd attempts collect debt not owed | Debt is not mine | 17 |
| Cont'd attempts collect debt not owed | Debt was paid | 15 |
| Communication tactics | Called after sent written cease of comm | 13 |
| Improper contact or sharing of info | Contacted me after I asked not to | 11 |
| Improper contact or sharing of info | Contacted employer after asked not to | 10 |
| Communication tactics | Threatened to take legal action | 7 |
| Disclosure verification of debt | Not given enough info to verify debt | 6 |
| False statements or representation | Impersonated an attorney or official | 6 |
The states where consumers have filed the most CFPB complaints against MNE Services, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Across 40 states with at least one filing
California
22 complaints
Michigan
12 complaints
Maryland
12 complaints
New York
11 complaints
Florida
10 complaints
North Carolina
10 complaints
Texas
8 complaints
Illinois
7 complaints
The most common issue consumers report about MNE Services, Inc is "Communication tactics", specifically "Frequent or repeated calls". This is based on 170 complaints filed with the CFPB.
Complaints against MNE Services, Inc are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
MNE Services, Inc has a reputation grade of D (score: 56.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
MNE Services, Inc has a 81% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.
MNE Services, Inc has received CFPB complaints from consumers in 40 states, with the most complaints from California (22 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MNE Services, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |