Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
MINNESOTA LIFE INSURANCE CO., THE — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MINNESOTA LIFE INSURANCE CO., THE
- Communication tactics
Communication tactics
6 complaints
- False statements or representation
False statements or representation
4 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
B
Grade B · 71.0/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about MINNESOTA LIFE INSURANCE CO., THE?
MINNESOTA LIFE INSURANCE CO., THE has accumulated 14 total CFPB complaints across 5 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Missouri with 4 and Kentucky with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.0/100 places MINNESOTA LIFE INSURANCE CO., THE in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
5
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
B
71.0/100 composite
Response-quality profile
How MINNESOTA LIFE INSURANCE CO., THE performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does MINNESOTA LIFE INSURANCE CO., THE compare to its peers?
MINNESOTA LIFE INSURAN… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2017-11
Top Consumer Issues
Communication tactics6 (%)
False statements or representation4 (%)
Written notification about debt2 (%)
Cont'd attempts collect debt not owed2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
Where do complaints against MINNESOTA LIFE INSURANCE CO., THE come from?
The states where consumers have filed the most CFPB complaints against MINNESOTA LIFE INSURANCE CO., THE. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MINNESOTA LIFE INSURANCE CO., THE
Across 5 states with at least one filing
- Missouri
Missouri
4 complaints
- Kentucky
Kentucky
4 complaints
- Indiana
Indiana
3 complaints
- Illinois
Illinois
2 complaints
- Tennessee 1
Tennessee
1 complaints
Frequently Asked Questions
What is the most common complaint against MINNESOTA LIFE INSURANCE CO., THE? ▼
The most common issue consumers report about MINNESOTA LIFE INSURANCE CO., THE is "Communication tactics", specifically "Frequent or repeated calls". This is based on 14 complaints filed with the CFPB.
Are complaints against MINNESOTA LIFE INSURANCE CO., THE increasing or decreasing? ▼
Complaints against MINNESOTA LIFE INSURANCE CO., THE have been stable. The company received 0 complaints in the last 12 months.
What is MINNESOTA LIFE INSURANCE CO., THE's reputation grade? ▼
MINNESOTA LIFE INSURANCE CO., THE has a reputation grade of B (score: 71.0/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does MINNESOTA LIFE INSURANCE CO., THE respond to consumer complaints? ▼
MINNESOTA LIFE INSURANCE CO., THE has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does MINNESOTA LIFE INSURANCE CO., THE operate? ▼
MINNESOTA LIFE INSURANCE CO., THE has received CFPB complaints from consumers in 5 states, with the most complaints from Missouri (4 complaints).
What can I do if MINNESOTA LIFE INSURANCE CO., THE is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MINNESOTA LIFE INSURANCE CO., THE violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |