Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
MicroBilt / PRBC (formerly CL Verify) — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MicroBilt / PRBC (formerly CL Verify)
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- False statements or representation
False statements or representation
3 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
C
Grade C · 63.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about MicroBilt / PRBC (formerly CL Verify)?
MicroBilt / PRBC (formerly CL Verify) has accumulated 14 total CFPB complaints across 11 states, with 6 filed in the most recent 12 months against 8 historical complaints before that window. The trailing-12-month volume represents 42.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by California with 4 and Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.0/100 places MicroBilt / PRBC (formerly CL Verify) in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
42.9% of total history
Rising ↑
States active
11
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
C
63.0/100 composite
Response-quality profile
How MicroBilt / PRBC (formerly CL Verify) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does MicroBilt / PRBC (formerly CL Verify) compare to its peers?
MicroBilt / PRBC (form… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-12 2026-01
Top Consumer Issues
False statements or representation3 (%)
Attempts to collect debt not owed4 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
Cont'd attempts collect debt not owed1 (%)
Improper contact or sharing of info1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Communication tactics | Threatened to take legal action | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
Where do complaints against MicroBilt / PRBC (formerly CL Verify) come from?
The states where consumers have filed the most CFPB complaints against MicroBilt / PRBC (formerly CL Verify). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MicroBilt / PRBC (formerly CL Verify)
Across 11 states with at least one filing
- California
California
4 complaints
- Texas 1
Texas
1 complaints
- Maryland 1
Maryland
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- New York 1
New York
1 complaints
- Ohio 1
Ohio
1 complaints
- Georgia 1
Georgia
1 complaints
- South Carolina 1
South Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against MicroBilt / PRBC (formerly CL Verify)? ▼
The most common issue consumers report about MicroBilt / PRBC (formerly CL Verify) is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 14 complaints filed with the CFPB.
Are complaints against MicroBilt / PRBC (formerly CL Verify) increasing or decreasing? ▼
Complaints against MicroBilt / PRBC (formerly CL Verify) are rising. The company received 6 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is MicroBilt / PRBC (formerly CL Verify)'s reputation grade? ▼
MicroBilt / PRBC (formerly CL Verify) has a reputation grade of C (score: 63.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does MicroBilt / PRBC (formerly CL Verify) respond to consumer complaints? ▼
MicroBilt / PRBC (formerly CL Verify) has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does MicroBilt / PRBC (formerly CL Verify) operate? ▼
MicroBilt / PRBC (formerly CL Verify) has received CFPB complaints from consumers in 11 states, with the most complaints from California (4 complaints).
What can I do if MicroBilt / PRBC (formerly CL Verify) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MicroBilt / PRBC (formerly CL Verify) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |