Total CFPB complaints
36
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 36 complaints
MFP, inc. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about MFP, inc.
- Disclosure verification of debt
Disclosure verification of debt
14 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
9 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
6 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
F
Grade F · 49.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about MFP, inc.?
MFP, inc. has accumulated 36 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 36 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 47% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Florida with 27 and Texas with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.5/100 places MFP, inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
47%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
F
49.5/100 composite
Response-quality profile
How MFP, inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 47.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 18.2%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does MFP, inc. compare to its peers?
MFP, inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-02 2018-07
Top Consumer Issues
Disclosure verification of debt14 (%)
Cont'd attempts collect debt not owed9 (%)
Improper contact or sharing of info6 (%)
Communication tactics2 (%)
Taking/threatening an illegal action1 (%)
Written notification about debt1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 4 |
| Disclosure verification of debt | Right to dispute notice not received | 3 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
Where do complaints against MFP, inc. come from?
The states where consumers have filed the most CFPB complaints against MFP, inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against MFP, inc.
Across 7 states with at least one filing
- Florida
Florida
27 complaints
- Texas 3
Texas
3 complaints
- California 2
California
2 complaints
- Maine 1
Maine
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Georgia 1
Georgia
1 complaints
- Indiana 1
Indiana
1 complaints
Frequently Asked Questions
What is the most common complaint against MFP, inc.? ▼
The most common issue consumers report about MFP, inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 36 complaints filed with the CFPB.
Are complaints against MFP, inc. increasing or decreasing? ▼
Complaints against MFP, inc. have been stable. The company received 0 complaints in the last 12 months.
What is MFP, inc.'s reputation grade? ▼
MFP, inc. has a reputation grade of F (score: 49.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does MFP, inc. respond to consumer complaints? ▼
MFP, inc. has a 47% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
In how many states does MFP, inc. operate? ▼
MFP, inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Florida (27 complaints).
What can I do if MFP, inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If MFP, inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |