Total CFPB complaints
194
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 194 complaints
Medical Society Business Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Medical Society Business Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
48 complaints
- Written notification about debt
Written notification about debt
40 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
34 complaints
- False statements or representation
False statements or representation
20 complaints
- Disclosure verification of debt 13
Disclosure verification of debt
13 complaints
- Communication tactics 8
Communication tactics
8 complaints
D
Grade D · 53.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Medical Society Business Services, Inc.?
Medical Society Business Services, Inc. has accumulated 194 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 194 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Arizona with 157 and Texas with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.4/100 places Medical Society Business Services, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
D
53.4/100 composite
Response-quality profile
How Medical Society Business Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 54.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Medical Society Business Services, Inc. compare to its peers?
Medical Society Busine… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-12 2024-01
Top Consumer Issues
Written notification about debt40 (%)
Attempts to collect debt not owed48 (%)
Cont'd attempts collect debt not owed34 (%)
Disclosure verification of debt13 (%)
False statements or representation20 (%)
Communication tactics8 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 31 |
| Attempts to collect debt not owed | Debt is not yours | 27 |
| Attempts to collect debt not owed | Debt was paid | 21 |
| Cont'd attempts collect debt not owed | Debt was paid | 20 |
| Cont'd attempts collect debt not owed | Debt is not mine | 14 |
| Disclosure verification of debt | Not given enough info to verify debt | 13 |
| False statements or representation | Attempted to collect wrong amount | 11 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 9 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 8 |
Where do complaints against Medical Society Business Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Medical Society Business Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Medical Society Business Services, Inc.
Across 15 states with at least one filing
- Arizona
Arizona
157 complaints
- Texas 14
Texas
14 complaints
- California 4
California
4 complaints
- Florida 3
Florida
3 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Utah 2
Utah
2 complaints
- Arkansas 2
Arkansas
2 complaints
- Georgia 2
Georgia
2 complaints
Frequently Asked Questions
What is the most common complaint against Medical Society Business Services, Inc.? ▼
The most common issue consumers report about Medical Society Business Services, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 194 complaints filed with the CFPB.
Are complaints against Medical Society Business Services, Inc. increasing or decreasing? ▼
Complaints against Medical Society Business Services, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Medical Society Business Services, Inc.'s reputation grade? ▼
Medical Society Business Services, Inc. has a reputation grade of D (score: 53.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Medical Society Business Services, Inc. respond to consumer complaints? ▼
Medical Society Business Services, Inc. has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does Medical Society Business Services, Inc. operate? ▼
Medical Society Business Services, Inc. has received CFPB complaints from consumers in 15 states, with the most complaints from Arizona (157 complaints).
What can I do if Medical Society Business Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Medical Society Business Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |