Total CFPB complaints
29
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 29 complaints
Medical & Professional Collection Services, Inc. NC. — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Medical & Professional Collection Services, Inc. NC.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
8 complaints
- False statements or representation
False statements or representation
4 complaints
- Written notification about debt
Written notification about debt
4 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
C
Grade C · 60.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Medical & Professional Collection Services, Inc. NC.?
Medical & Professional Collection Services, Inc. NC. has accumulated 29 total CFPB complaints across 9 states, with 0 filed in the most recent 12 months against 29 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by Indiana with 17 and Kentucky with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.6/100 places Medical & Professional Collection Services, Inc. NC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
9
Distinct state filings
Timely response rate
93%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
C
60.6/100 composite
Response-quality profile
How Medical & Professional Collection Services, Inc. NC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Medical & Professional Collection Services, Inc. NC. compare to its peers?
Medical & Professional… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2023-01
Top Consumer Issues
Cont'd attempts collect debt not owed8 (%)
False statements or representation4 (%)
Attempts to collect debt not owed3 (%)
Disclosure verification of debt2 (%)
Written notification about debt4 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
Where do complaints against Medical & Professional Collection Services, Inc. NC. come from?
The states where consumers have filed the most CFPB complaints against Medical & Professional Collection Services, Inc. NC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Medical & Professional Collection Services, Inc. NC.
Across 9 states with at least one filing
- Indiana
Indiana
17 complaints
- Kentucky 3
Kentucky
3 complaints
- Illinois 2
Illinois
2 complaints
- North Carolina 2
North Carolina
2 complaints
- Wisconsin 1
Wisconsin
1 complaints
- Florida 1
Florida
1 complaints
- Michigan 1
Michigan
1 complaints
- South Carolina 1
South Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against Medical & Professional Collection Services, Inc. NC.? ▼
The most common issue consumers report about Medical & Professional Collection Services, Inc. NC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 29 complaints filed with the CFPB.
Are complaints against Medical & Professional Collection Services, Inc. NC. increasing or decreasing? ▼
Complaints against Medical & Professional Collection Services, Inc. NC. have been stable. The company received 0 complaints in the last 12 months.
What is Medical & Professional Collection Services, Inc. NC.'s reputation grade? ▼
Medical & Professional Collection Services, Inc. NC. has a reputation grade of C (score: 60.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Medical & Professional Collection Services, Inc. NC. respond to consumer complaints? ▼
Medical & Professional Collection Services, Inc. NC. has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Medical & Professional Collection Services, Inc. NC. operate? ▼
Medical & Professional Collection Services, Inc. NC. has received CFPB complaints from consumers in 9 states, with the most complaints from Indiana (17 complaints).
What can I do if Medical & Professional Collection Services, Inc. NC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Medical & Professional Collection Services, Inc. NC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |