Total CFPB complaints
68
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 68 complaints
Medical-Dental-Hospital Bureau of San Antonio — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Medical-Dental-Hospital Bureau of San Antonio
- Disclosure verification of debt
Disclosure verification of debt
21 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
13 complaints
- Written notification about debt
Written notification about debt
11 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
11 complaints
- False statements or representation 7
False statements or representation
7 complaints
- Took or threatened to take negative or legal action 3
Took or threatened to take negative or legal action
3 complaints
D
Grade D · 57.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Medical-Dental-Hospital Bureau of San Antonio?
Medical-Dental-Hospital Bureau of San Antonio has accumulated 68 total CFPB complaints across 7 states, with 1 filed in the most recent 12 months against 67 historical complaints before that window. The trailing-12-month volume represents 1.5% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 87% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Texas with 62 and North Carolina with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.2/100 places Medical-Dental-Hospital Bureau of San Antonio in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
1.5% of total history
Falling ↓
States active
7
Distinct state filings
Timely response rate
87%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
D
57.2/100 composite
Response-quality profile
How Medical-Dental-Hospital Bureau of San Antonio performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 86.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 44.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Medical-Dental-Hospital Bureau of San Antonio compare to its peers?
Medical-Dental-Hospita… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-10 2025-10
Top Consumer Issues
Disclosure verification of debt21 (%)
Written notification about debt11 (%)
Attempts to collect debt not owed13 (%)
False statements or representation7 (%)
Cont'd attempts collect debt not owed11 (%)
Took or threatened to take negative or legal action3 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 17 |
| Written notification about debt | Didn't receive enough information to verify debt | 11 |
| Attempts to collect debt not owed | Debt is not yours | 8 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Disclosure verification of debt | Right to dispute notice not received | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
Where do complaints against Medical-Dental-Hospital Bureau of San Antonio come from?
The states where consumers have filed the most CFPB complaints against Medical-Dental-Hospital Bureau of San Antonio. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Medical-Dental-Hospital Bureau of San Antonio
Across 7 states with at least one filing
- Texas
Texas
62 complaints
- North Carolina 1
North Carolina
1 complaints
- Florida 1
Florida
1 complaints
- Oklahoma 1
Oklahoma
1 complaints
- Alabama 1
Alabama
1 complaints
- Minnesota 1
Minnesota
1 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Medical-Dental-Hospital Bureau of San Antonio? ▼
The most common issue consumers report about Medical-Dental-Hospital Bureau of San Antonio is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 68 complaints filed with the CFPB.
Are complaints against Medical-Dental-Hospital Bureau of San Antonio increasing or decreasing? ▼
Complaints against Medical-Dental-Hospital Bureau of San Antonio are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Medical-Dental-Hospital Bureau of San Antonio's reputation grade? ▼
Medical-Dental-Hospital Bureau of San Antonio has a reputation grade of D (score: 57.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Medical-Dental-Hospital Bureau of San Antonio respond to consumer complaints? ▼
Medical-Dental-Hospital Bureau of San Antonio has a 87% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does Medical-Dental-Hospital Bureau of San Antonio operate? ▼
Medical-Dental-Hospital Bureau of San Antonio has received CFPB complaints from consumers in 7 states, with the most complaints from Texas (62 complaints).
What can I do if Medical-Dental-Hospital Bureau of San Antonio is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Medical-Dental-Hospital Bureau of San Antonio violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |