This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 3 complaints

Medical Debt Recovery, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Medical Debt Recovery, Inc.

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 51.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about Medical Debt Recovery, Inc.?

Medical Debt Recovery, Inc. has accumulated 3 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by Montana with 2 and Texas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.6/100 places Medical Debt Recovery, Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

3

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

2

Distinct state filings

Timely response rate

0%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

F

51.6/100 composite

Response-quality profile

How Medical Debt Recovery, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 0.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Medical Debt Recovery, Inc. compare to its peers?

How does Medical Debt Recovery, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Medical Debt Recovery,… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
0%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-05 2024-04

Top Consumer Issues

Attempts to collect debt not owed2 (%)
Cont'd attempts collect debt not owed1 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 2
Cont'd attempts collect debt not owed Debt is not mine 1

Where do complaints against Medical Debt Recovery, Inc. come from?

The states where consumers have filed the most CFPB complaints against Medical Debt Recovery, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Medical Debt Recovery, Inc.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Medical Debt Recovery, Inc.?

The most common issue consumers report about Medical Debt Recovery, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3 complaints filed with the CFPB.

Are complaints against Medical Debt Recovery, Inc. increasing or decreasing?

Complaints against Medical Debt Recovery, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Medical Debt Recovery, Inc.'s reputation grade?

Medical Debt Recovery, Inc. has a reputation grade of F (score: 51.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does Medical Debt Recovery, Inc. respond to consumer complaints?

Medical Debt Recovery, Inc. has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Medical Debt Recovery, Inc. operate?

Medical Debt Recovery, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Montana (2 complaints).

What can I do if Medical Debt Recovery, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Medical Debt Recovery, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial