Total CFPB complaints
349
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 349 complaints
Medical Business Bureau — Debt Collector Complaint Profile
CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Medical Business Bureau
- Attempts to collect debt not owed
Attempts to collect debt not owed
99 complaints
- Written notification about debt
Written notification about debt
88 complaints
- Disclosure verification of debt
Disclosure verification of debt
54 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
44 complaints
- False statements or representation 16
False statements or representation
16 complaints
F
Grade F · 51.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Medical Business Bureau?
Medical Business Bureau has accumulated 349 total CFPB complaints across 27 states, with 10 filed in the most recent 12 months against 339 historical complaints before that window. The trailing-12-month volume represents 2.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 35% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 27 states, led by Illinois with 177 and Texas with 54, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.8/100 places Medical Business Bureau in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
10
2.9% of total history
Falling ↓
States active
27
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
35%
After company response
Reputation grade
F
51.8/100 composite
Response-quality profile
How Medical Business Bureau performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 69.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 48.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Medical Business Bureau compare to its peers?
Medical Business Burea… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-04 2025-10
Top Consumer Issues
Attempts to collect debt not owed99 (%)
Written notification about debt88 (%)
Disclosure verification of debt54 (%)
Cont'd attempts collect debt not owed44 (%)
False statements or representation16 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 62 |
| Written notification about debt | Didn't receive enough information to verify debt | 61 |
| Disclosure verification of debt | Not given enough info to verify debt | 36 |
| Written notification about debt | Didn't receive notice of right to dispute | 27 |
| Cont'd attempts collect debt not owed | Debt is not mine | 24 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| Cont'd attempts collect debt not owed | Debt was paid | 20 |
| Disclosure verification of debt | Right to dispute notice not received | 18 |
| False statements or representation | Attempted to collect wrong amount | 16 |
| Attempts to collect debt not owed | Debt was result of identity theft | 14 |
Where do complaints against Medical Business Bureau come from?
The states where consumers have filed the most CFPB complaints against Medical Business Bureau. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Medical Business Bureau
Across 27 states with at least one filing
- Illinois
Illinois
177 complaints
- Texas 54
Texas
54 complaints
- Florida 42
Florida
42 complaints
- New Jersey 12
New Jersey
12 complaints
- California 11
California
11 complaints
- New York 6
New York
6 complaints
- Oklahoma 4
Oklahoma
4 complaints
- Georgia 4
Georgia
4 complaints
Frequently Asked Questions
What is the most common complaint against Medical Business Bureau? ▼
The most common issue consumers report about Medical Business Bureau is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 349 complaints filed with the CFPB.
Are complaints against Medical Business Bureau increasing or decreasing? ▼
Complaints against Medical Business Bureau are falling. The company received 10 complaints in the last 12 months, showing improvement over prior periods.
What is Medical Business Bureau's reputation grade? ▼
Medical Business Bureau has a reputation grade of F (score: 51.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Medical Business Bureau respond to consumer complaints? ▼
Medical Business Bureau has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 35% of cases.
In how many states does Medical Business Bureau operate? ▼
Medical Business Bureau has received CFPB complaints from consumers in 27 states, with the most complaints from Illinois (177 complaints).
What can I do if Medical Business Bureau is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Medical Business Bureau violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |