Total CFPB complaints
97
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 97 complaints
Mediation Recovery Center — Debt Collector Complaint Profile
CFPB complaint profile across 26 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Mediation Recovery Center
- Attempts to collect debt not owed
Attempts to collect debt not owed
42 complaints
- Written notification about debt 11
Written notification about debt
11 complaints
- False statements or representation 8
False statements or representation
8 complaints
- Communication tactics 8
Communication tactics
8 complaints
- Took or threatened to take negative or legal action 5
Took or threatened to take negative or legal action
5 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
C
Grade C · 63.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Mediation Recovery Center?
Mediation Recovery Center has accumulated 97 total CFPB complaints across 26 states, with 31 filed in the most recent 12 months against 66 historical complaints before that window. The trailing-12-month volume represents 32.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 5% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 26 states, led by Texas with 18 and Florida with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.9/100 places Mediation Recovery Center in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
31
32.0% of total history
Rising ↑
States active
26
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
5%
After company response
Reputation grade
C
63.9/100 composite
Response-quality profile
How Mediation Recovery Center performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 10.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 46.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Mediation Recovery Center compare to its peers?
Mediation Recovery Cen… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-08 2026-02
Top Consumer Issues
Attempts to collect debt not owed42 (%)
False statements or representation8 (%)
Written notification about debt11 (%)
Took or threatened to take negative or legal action5 (%)
Communication tactics8 (%)
Cont'd attempts collect debt not owed4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 31 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 4 |
| Communication tactics | Frequent or repeated calls | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
Where do complaints against Mediation Recovery Center come from?
The states where consumers have filed the most CFPB complaints against Mediation Recovery Center. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Mediation Recovery Center
Across 26 states with at least one filing
- Texas
Texas
18 complaints
- Florida
Florida
12 complaints
- California
California
11 complaints
- Maryland
Maryland
8 complaints
- Ohio 6
Ohio
6 complaints
- Michigan 5
Michigan
5 complaints
- Georgia 5
Georgia
5 complaints
- Washington 3
Washington
3 complaints
Frequently Asked Questions
What is the most common complaint against Mediation Recovery Center? ▼
The most common issue consumers report about Mediation Recovery Center is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 97 complaints filed with the CFPB.
Are complaints against Mediation Recovery Center increasing or decreasing? ▼
Complaints against Mediation Recovery Center are rising. The company received 31 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Mediation Recovery Center's reputation grade? ▼
Mediation Recovery Center has a reputation grade of C (score: 63.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Mediation Recovery Center respond to consumer complaints? ▼
Mediation Recovery Center has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.
In how many states does Mediation Recovery Center operate? ▼
Mediation Recovery Center has received CFPB complaints from consumers in 26 states, with the most complaints from Texas (18 complaints).
What can I do if Mediation Recovery Center is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Mediation Recovery Center violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |