Total CFPB complaints
284
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 284 complaints
Media Collections, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 43 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Media Collections, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
112 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
51 complaints
- False statements or representation 36
False statements or representation
36 complaints
- Written notification about debt 25
Written notification about debt
25 complaints
- Took or threatened to take negative or legal action 12
Took or threatened to take negative or legal action
12 complaints
- Communication tactics 9
Communication tactics
9 complaints
C
Grade C · 60.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Media Collections, Inc?
Media Collections, Inc has accumulated 284 total CFPB complaints across 43 states, with 56 filed in the most recent 12 months against 228 historical complaints before that window. The trailing-12-month volume represents 19.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 6% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 43 states, led by Texas with 30 and Pennsylvania with 27, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.7/100 places Media Collections, Inc in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
56
19.7% of total history
Rising ↑
States active
43
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
6%
After company response
Reputation grade
C
60.7/100 composite
Response-quality profile
How Media Collections, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 11.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 76.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Media Collections, Inc compare to its peers?
Media Collections, Inc National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed112 (%)
False statements or representation36 (%)
Cont'd attempts collect debt not owed51 (%)
Written notification about debt25 (%)
Took or threatened to take negative or legal action12 (%)
Communication tactics9 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 66 |
| False statements or representation | Attempted to collect wrong amount | 36 |
| Attempts to collect debt not owed | Debt was paid | 33 |
| Cont'd attempts collect debt not owed | Debt is not mine | 27 |
| Cont'd attempts collect debt not owed | Debt was paid | 24 |
| Written notification about debt | Didn't receive enough information to verify debt | 15 |
| Attempts to collect debt not owed | Debt was result of identity theft | 13 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 12 |
| Written notification about debt | Didn't receive notice of right to dispute | 10 |
| Communication tactics | Frequent or repeated calls | 9 |
Where do complaints against Media Collections, Inc come from?
The states where consumers have filed the most CFPB complaints against Media Collections, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Media Collections, Inc
Across 43 states with at least one filing
- Texas
Texas
30 complaints
- Pennsylvania
Pennsylvania
27 complaints
- California
California
25 complaints
- Florida
Florida
25 complaints
- New York
New York
16 complaints
- Maryland
Maryland
15 complaints
- Illinois
Illinois
14 complaints
- Virginia
Virginia
13 complaints
Frequently Asked Questions
What is the most common complaint against Media Collections, Inc? ▼
The most common issue consumers report about Media Collections, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 284 complaints filed with the CFPB.
Are complaints against Media Collections, Inc increasing or decreasing? ▼
Complaints against Media Collections, Inc are rising. The company received 56 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Media Collections, Inc's reputation grade? ▼
Media Collections, Inc has a reputation grade of C (score: 60.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Media Collections, Inc respond to consumer complaints? ▼
Media Collections, Inc has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.
In how many states does Media Collections, Inc operate? ▼
Media Collections, Inc has received CFPB complaints from consumers in 43 states, with the most complaints from Texas (30 complaints).
What can I do if Media Collections, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Media Collections, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |