Total CFPB complaints
34
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 34 complaints
McKellar & Associates Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 22 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about McKellar & Associates Group, Inc.
- Taking/threatening an illegal action
Taking/threatening an illegal action
10 complaints
- False statements or representation
False statements or representation
6 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
5 complaints
- Communication tactics
Communication tactics
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
C
Grade C · 64.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about McKellar & Associates Group, Inc.?
McKellar & Associates Group, Inc. has accumulated 34 total CFPB complaints across 22 states, with 0 filed in the most recent 12 months against 34 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 22 states, led by California with 7 and Florida with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.9/100 places McKellar & Associates Group, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
22
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
C
64.9/100 composite
Response-quality profile
How McKellar & Associates Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 29.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 39.3%
Share of US states + territories with at least one filed complaint against this collector.
How does McKellar & Associates Group, Inc. compare to its peers?
McKellar & Associates … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-09 2017-02
Top Consumer Issues
Taking/threatening an illegal action10 (%)
Improper contact or sharing of info5 (%)
False statements or representation6 (%)
Cont'd attempts collect debt not owed4 (%)
Communication tactics5 (%)
Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened to sue on too old debt | 6 |
| Improper contact or sharing of info | Talked to a third party about my debt | 5 |
| False statements or representation | Impersonated an attorney or official | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Communication tactics | Threatened to take legal action | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| Taking/threatening an illegal action | Sued w/o proper notification of suit | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| False statements or representation | Indicated committed crime not paying | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
Where do complaints against McKellar & Associates Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against McKellar & Associates Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against McKellar & Associates Group, Inc.
Across 22 states with at least one filing
- California
California
7 complaints
- Florida
Florida
3 complaints
- Wisconsin 2
Wisconsin
2 complaints
- Washington 2
Washington
2 complaints
- New York 2
New York
2 complaints
- North Carolina 2
North Carolina
2 complaints
- Hawaii 1
Hawaii
1 complaints
- New Jersey 1
New Jersey
1 complaints
Frequently Asked Questions
What is the most common complaint against McKellar & Associates Group, Inc.? ▼
The most common issue consumers report about McKellar & Associates Group, Inc. is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 34 complaints filed with the CFPB.
Are complaints against McKellar & Associates Group, Inc. increasing or decreasing? ▼
Complaints against McKellar & Associates Group, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is McKellar & Associates Group, Inc.'s reputation grade? ▼
McKellar & Associates Group, Inc. has a reputation grade of C (score: 64.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does McKellar & Associates Group, Inc. respond to consumer complaints? ▼
McKellar & Associates Group, Inc. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does McKellar & Associates Group, Inc. operate? ▼
McKellar & Associates Group, Inc. has received CFPB complaints from consumers in 22 states, with the most complaints from California (7 complaints).
What can I do if McKellar & Associates Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If McKellar & Associates Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |