This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 47 complaints

McCullough Payne & Haan, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade D.

Complaints by issue type

What consumers report about McCullough Payne & Haan, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: McCullough Payne & Haan, LLC ranks ahead of 32% of the 5,283 collectors PlainCollector grades - 68% keep a cleaner CFPB record, on 47 all-time complaints and a 85% timely-response rate.

32nd pct
reputation rank of 5,283 graded collectors
47
CFPB complaints, all-time
85%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about McCullough Payne & Haan, LLC?

McCullough Payne & Haan, LLC has accumulated 47 total CFPB complaints across 5 states, with 0 filed in the most recent 12 months against 47 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Sued w/o proper notification of suit". The company posts a 85% timely-response rate against a 27% consumer-dispute-after-response rate.

Complaints have been recorded across 5 states, led by Georgia with 42 and Alabama with 1. Normalized against the full CFPB collector database, the reputation score of 57.0/100 places McCullough Payne & Haan, LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

47

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

5

regional footprint

Timely response rate

85%

acceptable band

Consumer disputes

27%

elevated (vertical avg ~19%)

Reputation grade

D

57.0/100 composite

How does McCullough Payne & Haan, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 32nd percentile higher than 32% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

McCullough Payne & Haan, LLC versus the debt-collection vertical average.

Timely response within SLA 85.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 27.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 8.9%

Share of US states + territories with at least one filed complaint against this collector.

How does McCullough Payne & Haan, LLC compare to its peers?

How does McCullough Payne & Haan, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
McCullough Payne & Haa… National average
Complaints (last 12 mo)lower is better
0
18
268
Timely-response ratehigher is better
85%
100%
91%
Consumer-dispute ratelower is better
27%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-02 2025-12

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action - 15
Cont'd attempts collect debt not owed - 13
Disclosure verification of debt - 6
False statements or representation - 4
Improper contact or sharing of info - 4
Written notification about debt - 2
Communication tactics - 2
Attempts to collect debt not owed - 1

Where do complaints against McCullough Payne & Haan, LLC come from?

McCullough Payne & Haan, LLC's own per-state count, not a national baseline.

Top states by complaints against McCullough Payne & Haan, LLC

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if McCullough Payne & Haan, LLC contacts you

A grade of D signals how McCullough Payne & Haan, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really McCullough Payne & Haan, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how McCullough Payne & Haan, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against McCullough Payne & Haan, LLC? ▼

The most common issue consumers report about McCullough Payne & Haan, LLC is "Taking/threatening an illegal action", specifically "Sued w/o proper notification of suit". This is based on 47 complaints filed with the CFPB.

Are complaints against McCullough Payne & Haan, LLC increasing or decreasing? ▼

Complaints against McCullough Payne & Haan, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is McCullough Payne & Haan, LLC's reputation grade? ▼

McCullough Payne & Haan, LLC has a reputation grade of D (score: 57.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does McCullough Payne & Haan, LLC respond to consumer complaints? ▼

McCullough Payne & Haan, LLC has a 85% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.

In how many states does McCullough Payne & Haan, LLC operate? ▼

McCullough Payne & Haan, LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Georgia (42 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.