Total CFPB complaints
22
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 22 complaints
Mathew Aaron Holdings Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Mathew Aaron Holdings Inc.
- Didn't provide services promised
Didn't provide services promised
10 complaints
- Charged upfront or unexpected fees
Charged upfront or unexpected fees
5 complaints
- Confusing or missing disclosures 3
Confusing or missing disclosures
3 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
C
Grade C · 59.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Mathew Aaron Holdings Inc.?
Mathew Aaron Holdings Inc. has accumulated 22 total CFPB complaints across 9 states, with 11 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 50.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by California with 6 and Texas with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.3/100 places Mathew Aaron Holdings Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
11
50.0% of total history
Rising ↑
States active
9
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Reputation grade
C
59.3/100 composite
Response-quality profile
How Mathew Aaron Holdings Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Mathew Aaron Holdings Inc. compare to its peers?
Mathew Aaron Holdings … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-04 2026-02
Top Consumer Issues
Didn't provide services promised10 (%)
Charged upfront or unexpected fees5 (%)
Confusing or missing disclosures3 (%)
Attempts to collect debt not owed2 (%)
False statements or representation1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 10 |
| Charged upfront or unexpected fees | — | 5 |
| Confusing or missing disclosures | — | 3 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
Where do complaints against Mathew Aaron Holdings Inc. come from?
The states where consumers have filed the most CFPB complaints against Mathew Aaron Holdings Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Mathew Aaron Holdings Inc.
Across 9 states with at least one filing
- California
California
6 complaints
- Texas
Texas
4 complaints
- Tennessee 2
Tennessee
2 complaints
- Florida 2
Florida
2 complaints
- Virginia 2
Virginia
2 complaints
- New York 2
New York
2 complaints
- Wisconsin 2
Wisconsin
2 complaints
- Missouri 1
Missouri
1 complaints
Frequently Asked Questions
What is the most common complaint against Mathew Aaron Holdings Inc.? ▼
The most common issue consumers report about Mathew Aaron Holdings Inc. is "Didn't provide services promised". This is based on 22 complaints filed with the CFPB.
Are complaints against Mathew Aaron Holdings Inc. increasing or decreasing? ▼
Complaints against Mathew Aaron Holdings Inc. are rising. The company received 11 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Mathew Aaron Holdings Inc.'s reputation grade? ▼
Mathew Aaron Holdings Inc. has a reputation grade of C (score: 59.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Mathew Aaron Holdings Inc. respond to consumer complaints? ▼
Mathew Aaron Holdings Inc. has a 95% timely response rate to CFPB complaints.
In how many states does Mathew Aaron Holdings Inc. operate? ▼
Mathew Aaron Holdings Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from California (6 complaints).
What can I do if Mathew Aaron Holdings Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Mathew Aaron Holdings Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |