Total CFPB complaints
2
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 2 complaints
Martell & Ozim, PA — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Martell & Ozim, PA
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
A
Grade A · 78.8/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
What do CFPB complaints reveal about Martell & Ozim, PA?
Martell & Ozim, PA has accumulated 2 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 78.8/100 places Martell & Ozim, PA in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
A
78.8/100 composite
Response-quality profile
How Martell & Ozim, PA performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Martell & Ozim, PA compare to its peers?
Martell & Ozim, PA National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-03 2024-06
Top Consumer Issues
Attempts to collect debt not owed1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Attempts to collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was paid | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
Where do complaints against Martell & Ozim, PA come from?
The states where consumers have filed the most CFPB complaints against Martell & Ozim, PA. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Martell & Ozim, PA
Across 1 states with at least one filing
- Florida
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Martell & Ozim, PA? ▼
The most common issue consumers report about Martell & Ozim, PA is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 2 complaints filed with the CFPB.
Are complaints against Martell & Ozim, PA increasing or decreasing? ▼
Complaints against Martell & Ozim, PA are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Martell & Ozim, PA's reputation grade? ▼
Martell & Ozim, PA has a reputation grade of A (score: 78.8/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
Does Martell & Ozim, PA respond to consumer complaints? ▼
Martell & Ozim, PA has a 100% timely response rate to CFPB complaints.
In how many states does Martell & Ozim, PA operate? ▼
Martell & Ozim, PA has received CFPB complaints from consumers in 1 states, with the most complaints from Florida (1 complaints).
What can I do if Martell & Ozim, PA is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Martell & Ozim, PA violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |