Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Main Resolution Group — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Main Resolution Group
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
5 complaints
- Communication tactics
Communication tactics
3 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
D
Grade D · 55.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Main Resolution Group?
Main Resolution Group has accumulated 12 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 75% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by California with 3 and South Carolina with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.8/100 places Main Resolution Group in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
10
Distinct state filings
Timely response rate
75%
Within CFPB SLA window
Reputation grade
D
55.8/100 composite
Response-quality profile
How Main Resolution Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Main Resolution Group compare to its peers?
Main Resolution Group National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-08 2025-02
Top Consumer Issues
Took or threatened to take negative or legal action5 (%)
Communication tactics3 (%)
False statements or representation1 (%)
Attempts to collect debt not owed1 (%)
Threatened to contact someone or share information improperly2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Took or threatened to take negative or legal action | Sued you in a state where you do not live or did not sign for the debt | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
Where do complaints against Main Resolution Group come from?
The states where consumers have filed the most CFPB complaints against Main Resolution Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Main Resolution Group
Across 10 states with at least one filing
- California
California
3 complaints
- South Carolina 1
South Carolina
1 complaints
- Florida 1
Florida
1 complaints
- Nevada 1
Nevada
1 complaints
- New York 1
New York
1 complaints
- Texas 1
Texas
1 complaints
- Washington 1
Washington
1 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Main Resolution Group? ▼
The most common issue consumers report about Main Resolution Group is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 12 complaints filed with the CFPB.
Are complaints against Main Resolution Group increasing or decreasing? ▼
Complaints against Main Resolution Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Main Resolution Group's reputation grade? ▼
Main Resolution Group has a reputation grade of D (score: 55.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Main Resolution Group respond to consumer complaints? ▼
Main Resolution Group has a 75% timely response rate to CFPB complaints.
In how many states does Main Resolution Group operate? ▼
Main Resolution Group has received CFPB complaints from consumers in 10 states, with the most complaints from California (3 complaints).
What can I do if Main Resolution Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Main Resolution Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |