Total CFPB complaints
84
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 84 complaints
Lustig, Glaser & Wilson, P.C. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Lustig, Glaser & Wilson, P.C.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
18 complaints
- Disclosure verification of debt
Disclosure verification of debt
13 complaints
- Communication tactics
Communication tactics
13 complaints
- Taking/threatening an illegal action 6
Taking/threatening an illegal action
6 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
D
Grade D · 57.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Lustig, Glaser & Wilson, P.C.?
Lustig, Glaser & Wilson, P.C. has accumulated 84 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 84 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Massachusetts with 70 and Rhode Island with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.1/100 places Lustig, Glaser & Wilson, P.C. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
94%
Within CFPB SLA window
Consumer disputes
29%
After company response
Reputation grade
D
57.1/100 composite
Response-quality profile
How Lustig, Glaser & Wilson, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 58.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Lustig, Glaser & Wilson, P.C. compare to its peers?
Lustig, Glaser & Wilso… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-02 2022-09
Top Consumer Issues
Cont'd attempts collect debt not owed18 (%)
Disclosure verification of debt13 (%)
Communication tactics13 (%)
Taking/threatening an illegal action6 (%)
False statements or representation6 (%)
Written notification about debt4 (%)
Attempts to collect debt not owed3 (%)
Took or threatened to take negative or legal action3 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 13 |
| Disclosure verification of debt | Not given enough info to verify debt | 13 |
| Communication tactics | Frequent or repeated calls | 8 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 6 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Cont'd attempts collect debt not owed | Debt was paid | 5 |
| Communication tactics | Threatened to take legal action | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
Where do complaints against Lustig, Glaser & Wilson, P.C. come from?
The states where consumers have filed the most CFPB complaints against Lustig, Glaser & Wilson, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Lustig, Glaser & Wilson, P.C.
Across 7 states with at least one filing
- Massachusetts
Massachusetts
70 complaints
- Rhode Island 5
Rhode Island
5 complaints
- Connecticut 4
Connecticut
4 complaints
- New York 2
New York
2 complaints
- Kansas 1
Kansas
1 complaints
- New Hampshire 1
New Hampshire
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against Lustig, Glaser & Wilson, P.C.? ▼
The most common issue consumers report about Lustig, Glaser & Wilson, P.C. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 84 complaints filed with the CFPB.
Are complaints against Lustig, Glaser & Wilson, P.C. increasing or decreasing? ▼
Complaints against Lustig, Glaser & Wilson, P.C. have been stable. The company received 0 complaints in the last 12 months.
What is Lustig, Glaser & Wilson, P.C.'s reputation grade? ▼
Lustig, Glaser & Wilson, P.C. has a reputation grade of D (score: 57.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Lustig, Glaser & Wilson, P.C. respond to consumer complaints? ▼
Lustig, Glaser & Wilson, P.C. has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.
In how many states does Lustig, Glaser & Wilson, P.C. operate? ▼
Lustig, Glaser & Wilson, P.C. has received CFPB complaints from consumers in 7 states, with the most complaints from Massachusetts (70 complaints).
What can I do if Lustig, Glaser & Wilson, P.C. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lustig, Glaser & Wilson, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |