This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 18 complaints

LPSG — Debt Collector Complaint Profile

CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about LPSG

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 72.8/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about LPSG?

LPSG has accumulated 18 total CFPB complaints across 13 states, with 1 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 5.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 94% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 13 states, led by Florida with 3 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 72.8/100 places LPSG in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

18

All-time across CCDB intake

Last 12 months

1

5.6% of total history

Rising ↑

States active

13

Distinct state filings

Timely response rate

94%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

B

72.8/100 composite

Response-quality profile

How LPSG performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 94.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 23.2%

Share of US states + territories with at least one filed complaint against this collector.

How does LPSG compare to its peers?

How does LPSG compare? Versus a peer and the national average across 60+ high-volume collectors
LPSG National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
94%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-10 2026-02

Top Consumer Issues

Taking/threatening an illegal action5 (%)
Communication tactics2 (%)
Took or threatened to take negative or legal action3 (%)
Attempts to collect debt not owed2 (%)
Written notification about debt2 (%)
False statements or representation1 (%)
Disclosure verification of debt1 (%)
Threatened to contact someone or share information improperly1 (%)

Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Taking/threatening an illegal action Threatened to sue on too old debt 4
Communication tactics Threatened to take legal action 2
Took or threatened to take negative or legal action Threatened to sue you for very old debt 2
Attempts to collect debt not owed Debt is not yours 2
Written notification about debt Didn't receive notice of right to dispute 2
Taking/threatening an illegal action Threatened arrest/jail if do not pay 1
False statements or representation Impersonated attorney, law enforcement, or government official 1
Disclosure verification of debt Not given enough info to verify debt 1
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 1
Threatened to contact someone or share information improperly Contacted your employer 1

Where do complaints against LPSG come from?

The states where consumers have filed the most CFPB complaints against LPSG. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against LPSG

Across 13 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against LPSG?

The most common issue consumers report about LPSG is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 18 complaints filed with the CFPB.

Are complaints against LPSG increasing or decreasing?

Complaints against LPSG are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is LPSG's reputation grade?

LPSG has a reputation grade of B (score: 72.8/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does LPSG respond to consumer complaints?

LPSG has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does LPSG operate?

LPSG has received CFPB complaints from consumers in 13 states, with the most complaints from Florida (3 complaints).

What can I do if LPSG is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If LPSG violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial