Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Lockhart Mediation Services — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Lockhart Mediation Services
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
1 complaints
F
Grade F · 51.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Lockhart Mediation Services?
Lockhart Mediation Services has accumulated 12 total CFPB complaints across 8 states, with 5 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 41.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 42% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Texas with 4 and Georgia with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.4/100 places Lockhart Mediation Services in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
41.7% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
42%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
F
51.4/100 composite
Response-quality profile
How Lockhart Mediation Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 41.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Lockhart Mediation Services compare to its peers?
Lockhart Mediation Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-08 2026-01
Top Consumer Issues
Taking/threatening an illegal action2 (%)
Took or threatened to take negative or legal action2 (%)
False statements or representation2 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
Attempts to collect debt not owed1 (%)
Improper contact or sharing of info1 (%)
Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Communication tactics | Threatened to take legal action | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
Where do complaints against Lockhart Mediation Services come from?
The states where consumers have filed the most CFPB complaints against Lockhart Mediation Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Lockhart Mediation Services
Across 8 states with at least one filing
- Texas
Texas
4 complaints
- Georgia
Georgia
2 complaints
- Michigan 1
Michigan
1 complaints
- Illinois 1
Illinois
1 complaints
- New York 1
New York
1 complaints
- Florida 1
Florida
1 complaints
- Alabama 1
Alabama
1 complaints
- Washington 1
Washington
1 complaints
Frequently Asked Questions
What is the most common complaint against Lockhart Mediation Services? ▼
The most common issue consumers report about Lockhart Mediation Services is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 12 complaints filed with the CFPB.
Are complaints against Lockhart Mediation Services increasing or decreasing? ▼
Complaints against Lockhart Mediation Services are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Lockhart Mediation Services's reputation grade? ▼
Lockhart Mediation Services has a reputation grade of F (score: 51.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Lockhart Mediation Services respond to consumer complaints? ▼
Lockhart Mediation Services has a 42% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Lockhart Mediation Services operate? ▼
Lockhart Mediation Services has received CFPB complaints from consumers in 8 states, with the most complaints from Texas (4 complaints).
What can I do if Lockhart Mediation Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lockhart Mediation Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |