Total CFPB complaints
32
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 32 complaints
Lionstone Holdings Group — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Lionstone Holdings Group
- Communication tactics
Communication tactics
10 complaints
- Disclosure verification of debt
Disclosure verification of debt
5 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
5 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
D
Grade D · 52.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Lionstone Holdings Group?
Lionstone Holdings Group has accumulated 32 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 32 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 66% timely-response rate against a 26% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Texas with 7 and Ohio with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.4/100 places Lionstone Holdings Group in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
66%
Within CFPB SLA window
Consumer disputes
26%
After company response
Reputation grade
D
52.4/100 composite
Response-quality profile
How Lionstone Holdings Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 65.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 51.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Lionstone Holdings Group compare to its peers?
Lionstone Holdings Gro… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-07 2017-11
Top Consumer Issues
Communication tactics10 (%)
Disclosure verification of debt5 (%)
False statements or representation3 (%)
Taking/threatening an illegal action5 (%)
Cont'd attempts collect debt not owed3 (%)
Improper contact or sharing of info2 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 10 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| False statements or representation | Impersonated an attorney or official | 3 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
Where do complaints against Lionstone Holdings Group come from?
The states where consumers have filed the most CFPB complaints against Lionstone Holdings Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Lionstone Holdings Group
Across 15 states with at least one filing
- Texas
Texas
7 complaints
- Ohio
Ohio
5 complaints
- California
California
4 complaints
- Missouri
Missouri
3 complaints
- South Carolina 2
South Carolina
2 complaints
- Nevada 2
Nevada
2 complaints
- Wisconsin 1
Wisconsin
1 complaints
- Minnesota 1
Minnesota
1 complaints
Frequently Asked Questions
What is the most common complaint against Lionstone Holdings Group? ▼
The most common issue consumers report about Lionstone Holdings Group is "Communication tactics", specifically "Threatened to take legal action". This is based on 32 complaints filed with the CFPB.
Are complaints against Lionstone Holdings Group increasing or decreasing? ▼
Complaints against Lionstone Holdings Group have been stable. The company received 0 complaints in the last 12 months.
What is Lionstone Holdings Group's reputation grade? ▼
Lionstone Holdings Group has a reputation grade of D (score: 52.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Lionstone Holdings Group respond to consumer complaints? ▼
Lionstone Holdings Group has a 66% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.
In how many states does Lionstone Holdings Group operate? ▼
Lionstone Holdings Group has received CFPB complaints from consumers in 15 states, with the most complaints from Texas (7 complaints).
What can I do if Lionstone Holdings Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lionstone Holdings Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |