This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 6 complaints

Lennar Financial Services, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Lennar Financial Services, LLC

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 69.5/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about Lennar Financial Services, LLC?

Lennar Financial Services, LLC has accumulated 6 total CFPB complaints across 4 states, with 1 filed in the most recent 12 months against 5 historical complaints before that window. The trailing-12-month volume represents 16.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 4 states, led by Florida with 2 and Texas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.5/100 places Lennar Financial Services, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

6

All-time across CCDB intake

Last 12 months

1

16.7% of total history

Falling ↓

States active

4

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Reputation grade

B

69.5/100 composite

Response-quality profile

How Lennar Financial Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Lennar Financial Services, LLC compare to its peers?

How does Lennar Financial Services, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
Lennar Financial Servi… National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2022-07 2025-07

Top Consumer Issues

False statements or representation3 (%)
Written notification about debt1 (%)
Took or threatened to take negative or legal action1 (%)
Confusing or missing disclosures1 (%)

Most common issue: False statements or representation — Attempted to collect wrong amount

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation Attempted to collect wrong amount 2
Written notification about debt Didn't receive notice of right to dispute 1
Took or threatened to take negative or legal action Seized or attempted to seize your property 1
False statements or representation Indicated you were committing crime by not paying debt 1
Confusing or missing disclosures 1

Where do complaints against Lennar Financial Services, LLC come from?

The states where consumers have filed the most CFPB complaints against Lennar Financial Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Lennar Financial Services, LLC

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Lennar Financial Services, LLC?

The most common issue consumers report about Lennar Financial Services, LLC is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 6 complaints filed with the CFPB.

Are complaints against Lennar Financial Services, LLC increasing or decreasing?

Complaints against Lennar Financial Services, LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Lennar Financial Services, LLC's reputation grade?

Lennar Financial Services, LLC has a reputation grade of B (score: 69.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does Lennar Financial Services, LLC respond to consumer complaints?

Lennar Financial Services, LLC has a 100% timely response rate to CFPB complaints.

In how many states does Lennar Financial Services, LLC operate?

Lennar Financial Services, LLC has received CFPB complaints from consumers in 4 states, with the most complaints from Florida (2 complaints).

What can I do if Lennar Financial Services, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lennar Financial Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial