Total CFPB complaints
503
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 503 complaints
Lendmark Financial Services — Debt Collector Complaint Profile
CFPB complaint profile across 30 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Lendmark Financial Services
- Attempts to collect debt not owed
Attempts to collect debt not owed
125 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
100 complaints
- Communication tactics
Communication tactics
81 complaints
- False statements or representation
False statements or representation
59 complaints
- Written notification about debt 33
Written notification about debt
33 complaints
- Threatened to contact someone or share information improperly 9
Threatened to contact someone or share information improperly
9 complaints
D
Grade D · 57.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Lendmark Financial Services?
Lendmark Financial Services has accumulated 503 total CFPB complaints across 30 states, with 201 filed in the most recent 12 months against 302 historical complaints before that window. The trailing-12-month volume represents 40.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 30 states, led by Georgia with 81 and North Carolina with 73, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.0/100 places Lendmark Financial Services in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
201
40.0% of total history
Rising ↑
States active
30
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
57.0/100 composite
Response-quality profile
How Lendmark Financial Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 34.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 53.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Lendmark Financial Services compare to its peers?
Lendmark Financial Ser… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action100 (%)
Attempts to collect debt not owed125 (%)
Communication tactics81 (%)
False statements or representation59 (%)
Written notification about debt33 (%)
Threatened to contact someone or share information improperly9 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 100 |
| Attempts to collect debt not owed | Debt is not yours | 61 |
| Communication tactics | Frequent or repeated calls | 59 |
| False statements or representation | Attempted to collect wrong amount | 59 |
| Attempts to collect debt not owed | Debt was result of identity theft | 55 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 22 |
| Written notification about debt | Didn't receive enough information to verify debt | 18 |
| Written notification about debt | Didn't receive notice of right to dispute | 15 |
| Threatened to contact someone or share information improperly | Contacted your employer | 9 |
| Attempts to collect debt not owed | Debt was paid | 9 |
Where do complaints against Lendmark Financial Services come from?
The states where consumers have filed the most CFPB complaints against Lendmark Financial Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Lendmark Financial Services
Across 30 states with at least one filing
- Georgia
Georgia
81 complaints
- North Carolina
North Carolina
73 complaints
- California
California
50 complaints
- South Carolina
South Carolina
46 complaints
- Maryland
Maryland
40 complaints
- Virginia
Virginia
38 complaints
- Texas 28
Texas
28 complaints
- Pennsylvania 23
Pennsylvania
23 complaints
Frequently Asked Questions
What is the most common complaint against Lendmark Financial Services? ▼
The most common issue consumers report about Lendmark Financial Services is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 503 complaints filed with the CFPB.
Are complaints against Lendmark Financial Services increasing or decreasing? ▼
Complaints against Lendmark Financial Services are rising. The company received 201 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Lendmark Financial Services's reputation grade? ▼
Lendmark Financial Services has a reputation grade of D (score: 57.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Lendmark Financial Services respond to consumer complaints? ▼
Lendmark Financial Services has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does Lendmark Financial Services operate? ▼
Lendmark Financial Services has received CFPB complaints from consumers in 30 states, with the most complaints from Georgia (81 complaints).
What can I do if Lendmark Financial Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lendmark Financial Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |