This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 608 complaints

Lendmark Financial Services - Debt Collector Complaint Profile

CFPB complaint profile across 30 states, reputation grade D.

Complaints by issue type

What consumers report about Lendmark Financial Services

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 57.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Lendmark Financial Services ranks ahead of 32% of the 5,283 collectors PlainCollector grades - 68% keep a cleaner CFPB record, on 608 all-time complaints and a 98% timely-response rate.

32nd pct
reputation rank of 5,283 graded collectors
608
CFPB complaints, all-time
98%
answered inside the CFPB window
283
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Lendmark Financial Services?

Lendmark Financial Services has accumulated 608 total CFPB complaints across 30 states, with 283 filed in the most recent 12 months against 325 historical complaints before that window. The trailing-12-month volume represents 46.5% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged". The company posts a 98% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 30 states, led by North Carolina with 89 and Georgia with 85. Normalized against the full CFPB collector database, the reputation score of 57.0/100 places Lendmark Financial Services in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

608

mid-volume (CCDB)

Last 12 months

283

46.5% of all-time complaints

Rising ↑

States active

30

multi-region footprint

Timely response rate

98%

excellent band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

D

57.0/100 composite

How does Lendmark Financial Services's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

57 32nd percentile higher than 32% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Lendmark Financial Services versus the debt-collection vertical average.

Timely response within SLA 98.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 53.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Lendmark Financial Services compare to its peers?

How does Lendmark Financial Services compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Lendmark Financial Ser… National average
Complaints (last 12 mo)lower is better
283
22
268
Timely-response ratehigher is better
98%
85%
91%
Consumer-dispute ratelower is better
17%
27%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 195
Attempts to collect debt not owed - 155
Communication tactics - 89
False statements or representation - 72
Written notification about debt - 46
Threatened to contact someone or share information improperly - 20
Cont'd attempts collect debt not owed - 9
Disclosure verification of debt - 8
Taking/threatening an illegal action - 7
Improper contact or sharing of info - 6

Where do complaints against Lendmark Financial Services come from?

Lendmark Financial Services's own per-state count, not a national baseline.

Top states by complaints against Lendmark Financial Services

Across 30 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Lendmark Financial Services contacts you

A grade of D signals how Lendmark Financial Services's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Lendmark Financial Services and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Lendmark Financial Services ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Lendmark Financial Services? ▼

The most common issue consumers report about Lendmark Financial Services is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 608 complaints filed with the CFPB.

Are complaints against Lendmark Financial Services increasing or decreasing? ▼

Complaints against Lendmark Financial Services are rising. The company received 283 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Lendmark Financial Services's reputation grade? ▼

Lendmark Financial Services has a reputation grade of D (score: 57.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Lendmark Financial Services respond to consumer complaints? ▼

Lendmark Financial Services has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Lendmark Financial Services operate? ▼

Lendmark Financial Services has received CFPB complaints from consumers in 30 states, with the most complaints from North Carolina (89 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.