Total CFPB complaints
295
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 295 complaints
Lending Club Corp — Debt Collector Complaint Profile
CFPB complaint profile across 37 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Lending Club Corp
- Attempts to collect debt not owed
Attempts to collect debt not owed
151 complaints
- Written notification about debt 36
Written notification about debt
36 complaints
- Communication tactics 36
Communication tactics
36 complaints
- False statements or representation 25
False statements or representation
25 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- Threatened to contact someone or share information improperly 6
Threatened to contact someone or share information improperly
6 complaints
D
Grade D · 58.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Lending Club Corp?
Lending Club Corp has accumulated 295 total CFPB complaints across 37 states, with 0 filed in the most recent 12 months against 295 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 88% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 37 states, led by California with 44 and Florida with 33, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.7/100 places Lending Club Corp in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
37
Distinct state filings
Timely response rate
88%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
58.7/100 composite
Response-quality profile
How Lending Club Corp performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 88.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 66.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Lending Club Corp compare to its peers?
Lending Club Corp National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-04 2022-04
Top Consumer Issues
Attempts to collect debt not owed151 (%)
Written notification about debt36 (%)
False statements or representation25 (%)
Communication tactics36 (%)
Took or threatened to take negative or legal action7 (%)
Threatened to contact someone or share information improperly6 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 77 |
| Attempts to collect debt not owed | Debt is not yours | 48 |
| Written notification about debt | Didn't receive enough information to verify debt | 27 |
| Attempts to collect debt not owed | Debt was paid | 26 |
| False statements or representation | Attempted to collect wrong amount | 25 |
| Communication tactics | Frequent or repeated calls | 23 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 13 |
| Written notification about debt | Didn't receive notice of right to dispute | 9 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 7 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 6 |
Where do complaints against Lending Club Corp come from?
The states where consumers have filed the most CFPB complaints against Lending Club Corp. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Lending Club Corp
Across 37 states with at least one filing
- California
California
44 complaints
- Florida
Florida
33 complaints
- New York
New York
29 complaints
- Texas
Texas
26 complaints
- Georgia
Georgia
22 complaints
- Illinois
Illinois
18 complaints
- Massachusetts 12
Massachusetts
12 complaints
- North Carolina 11
North Carolina
11 complaints
Frequently Asked Questions
What is the most common complaint against Lending Club Corp? ▼
The most common issue consumers report about Lending Club Corp is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 295 complaints filed with the CFPB.
Are complaints against Lending Club Corp increasing or decreasing? ▼
Complaints against Lending Club Corp have been stable. The company received 0 complaints in the last 12 months.
What is Lending Club Corp's reputation grade? ▼
Lending Club Corp has a reputation grade of D (score: 58.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Lending Club Corp respond to consumer complaints? ▼
Lending Club Corp has a 88% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Lending Club Corp operate? ▼
Lending Club Corp has received CFPB complaints from consumers in 37 states, with the most complaints from California (44 complaints).
What can I do if Lending Club Corp is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Lending Club Corp violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |